Cohort Learning Series Session 2: Client-Centered
Exploration and Action (Recorded Webinar)
Presented by Hélène Thériault
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Video Runtime: 58 Minutes
This course is a recording of a previously hosted live webinar event and is not accredited. Polling and question submission features are not available for this recording. Format and structure may differ from those of standard Medbridge courses.
The second session of the three-part cohort learning series builds on the foundational skills from session 1 by focusing on deeper client-centered exploration and guiding patients toward actionable solutions. Participants will complete assigned prework courses that introduce techniques for understanding a client’s perspective and facilitating collaborative problem-solving. In the live mentorship session, instructor Hélène Thériault will address participant questions, unpack tougher concepts, and demonstrate practical strategies using real case submissions. Rehabilitation professionals across settings will learn how to apply these tools in diverse environments—from clinics and schools to acute care and athletic performance. This session equips learners to strengthen patient motivation, enhance shared decision-making, and prepare for the precision coaching skills addressed in session 3.
Learning Outcomes
This course is a recording of a previously hosted live webinar event and is not accredited. Polling and question submission features are not available for this recording. Format and structure may differ from those of standard Medbridge courses.
The second session of the three-part cohort learning series builds on the foundational skills from session 1 by focusing on deeper client-centered exploration and guiding patients toward actionable solutions. Participants will complete assigned prework courses that introduce techniques for understanding a client’s perspective and facilitating collaborative problem-solving. In the live mentorship session, instructor Hélène Thériault will address participant questions, unpack tougher concepts, and demonstrate practical strategies using real case submissions. Rehabilitation professionals across settings will learn how to apply these tools in diverse environments—from clinics and schools to acute care and athletic performance. This session equips learners to strengthen patient motivation, enhance shared decision-making, and prepare for the precision coaching skills addressed in session 3.
Learning Outcomes
- Differentiate how Curiosity and Clarity Questions deepen client exploration across a variety of real-world scenarios shared during the mentorship session
- Identify clinical situations where Make an Observation or Powerful Questions Followed by Silence may strengthen therapeutic alliance and patient insight
- Compare coaching techniques from the prework (e.g., DIVE, DIVE IN Goals™, Sum Up, Make a Request) to determine which are most suitable for participant-submitted cases
- Clarify how resisting the urge to prescribe solutions can improve client autonomy, using examples discussed in the live session
- Select coaching questions or strategies that support client-led problem-solving in scenarios highlighted during the Q&A
- Recognize coaching mindsets and competencies that align with effective client-centered exploration, based on Hélène’s demonstrations and participant case discussions
Meet your instructor
Hélène Thériault
Hélène brings more than two decades of experience in the medical field to her role as a master certified coach (MCC). Witnessing the toll of burnout firsthand, she discovered the power of the Coach Approach in her practice, benefiting both her patients’ recovery and her own well-being. Drawing on her expertise in…
