Hospice Care

Quality Improvement Solution

Enhance Patient Quality of Life
and Family Satisfaction

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The Problem

Hospice organizations are looking for ways to improve patient quality of life, ensure family and caregiver satisfaction, and reduce the risks of paper-based training programs—all while managing costs.

Our Solution

Enhance care quality and family satisfaction while lowering operating costs and meeting regulatory and compliance requirements by leveraging effective education alongside hospice-specific tools such as our QAPI Solution, designed to improve organizational quality and performance.

The Benefits

Higher quality of care

Reduced risk of errors

Improved CAHPS scores

Better family satisfaction

The Results

MedBridge has helped many hospice agencies drive improvements in care quality and patient quality of life, boost family and caregiver satisfaction, improve CAHPS scores to 95% or higher, implement effective QAPI programs, and mitigate regulatory and compliance risks.


CAHPS score results achieved


Improvement in HIS accuracy

How We Do It

Elevate quality with targeted clinical and soft skills training, compliance education, and QAPI programs.

Elevate your care team and
boost competency

Identify areas for improvement using organizational data, and create programs to remedy skill gaps with targeted education.

Standardize high-quality,
compassionate care

Improve patient quality of life and caregiver satisfaction by standardizing best practices with targeted, customized clinical pathways.

Report and remediate gaps
in performance

Electronically track clinician and staff progress and continually refine your education programs and pathways based on outcomes data.

Care for patients and families with standardized clinical pathways:

Improve end-of-life care

Provide comprehensive, compassionate hospice care that eases symptoms and improves quality of life.

Pain assessment and management

Train clinicians on best practices for evaluating and minimizing pain in terminally ill patients.

Manage wound care

Improve competency in assessing and treating wounds and reducing common distressing symptoms.

Provide patient- and family-centered care

Ensure that your staff has the communication skills necessary to help patients and families navigate the end-of-life transition.

Take Your Quality to the Next Level

Ensure accurate documentation and reimbursement

Provide your staff with expert-led onboarding and refresher skills training.

Identify skill gaps and assign targeted training

Ensure competency with integrated training resources for complex clinical skills.

Improve CAHPS scores

Deliver high-quality, compassionate care that supports patients and their families.