Hospitals & Health Systems

Patient Engagement Solution

Improve the Patient Experience and
Reduce the Cost of Care

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The Problem

Hospitals and health systems need ways to elevate the patient experience, manage utilization, and provide access to optimal care, all while managing costs and ensuring the best outcomes.

Our Solution

Engage patients with high quality patient education and HEP to increase their involvement in their own care and improve adherence, in turn lowering costs and helping them get better, faster. Measure and track patient adherence, adding critical data points to your arsenal and improving the patient experience.

The Benefits

Lower cost per episode of care

Better outcomes

Improve the patient experience

Manage utilization

The Results

Organizations partnering with MedBridge have:

  • Reduced costs per care episode by as much as 47 percent
  • Increased access to care, getting patients to their first appointment up to 2.5 days faster
  • Consistently seen world-class NPS® ratings

1 Greene, J., Hibbard, J. H., Sacks, R., Overton, V., & Parrotta, C. D. (2015). When patient activation levels change, health outcomes and costs change, too. Health Affairs, 34(3), 431–437.


Additional annual revenue per provider with Remote Therapeutic Monitoring


Of users reported improved patient satisfaction


Reduction in cost of care for engaged patients1

How We Do It

Elevate the patient experience with patient-friendly education, exercises, and online communication tools that motivate, empower, and support patients.

Create condition-focused templates

Easily create best-practice HEP templates with customized patient education to enhance

Assign program to
targeted patients

Assign templates based on patient type and condition, from joint replacement to sports injuries.

Progress the program
& monitor adherence

Efficiently progress patients throughout the episode of care to support timely outcomes and patient satisfaction.

Check in anytime, anywhere

Leverage telehealth, patient feedback, and messaging to support the patient throughout their care plan.

Support and engage patients throughout the episode of care

Elevate quality of care

Drive patient adherence and improve outcomes with high-quality education and engagement tools.

Empower patient self-management

Give patients powerful education and engagement tools to effectively manage their conditions.

Reduce unnecessary in-person visits to optimize margins

Leverage patient education and virtual care tools to create a blended model.

Improve collaboration with physicians

Expand rehab’s reach outside of the therapy department by partnering with physicians to better manage patients.

Your complete patient engagement suite

Best Practice Training

Telehealth Virtual Visits

HEP & Patient Education

NPS® & Booster Shots

Patient Mobile App

Messaging & Patient Feedback

Patient Adherence Tracking

Remote Therapeutic Monitoring

Transform Your Patient Experience

Standardize HEP programs to maximize outcomes

Create customizable templates, following best practices.

Leverage patient data to improve quality

Easily track adherence and fine-tune care programs.

Check in with your patients anywhere

Expand access to care, improve convenience, and capture new revenue.