SupervisionMax: Supervisory Training Program for
Home Health and Hospice Part 1

Designed specifically for supervisors, managers, and directors in home health and hospice agencies. You’ll not only learn the most effective strategies for supervising and motivating staff, you’ll also learn the newest approaches for increasing morale, team commitment, and retention of valuable employees. This includes:

• How to deal with a supervisor’s most challenging employee and what to do when all else fails.
• Why certain types of supervision will not motivate employees.
• How the wrong approach to supervision can actually de-motivate employees and lead to higher turnover.
• The four major approaches to supervision and when to use each approach.
• How to determine the supervisory level of each employee and how to use this knowledge to improve their motivation, performance, and commitment.
• The best approaches for improving staff morale, commitment, and retention.

In this module, we will focus on industry trends, the link between engagement and outcomes, and the definition of engagement.

Learning Objectives

• Identify key home health and hospice industry trends (such as staffing shortages and value-based purchasing) that necessitate strong supervision
• Correlate employee engagement levels with organizational metrics, including patient satisfaction, hospitalization rates, and staff turnover
• Define true employee engagement as an emotional commitment to the organization, distinguishing it from mere job satisfaction or happiness
• Recognize the signs of “quiet quitting” and its impact on team performance

Applicable Disciplines include: PT, OT, RN, and Texas Administrators