SupervisionMax: Supervisory Training Program for
Home Health and Hospice Part 3

Designed specifically for supervisors, managers, and directors in home health and hospice agencies. You’ll not only learn the most effective strategies for supervising and motivating staff, you’ll also learn the newest approaches for increasing morale, team commitment, and retention of valuable employees. This includes:

• How to deal with a supervisor’s most challenging employee and what to do when all else fails.
• Why certain types of supervision will not motivate employees.
• How the wrong approach to supervision can actually de-motivate employees and lead to higher turnover.
• The four major approaches to supervision and when to use each approach.
• How to determine the supervisory level of each employee and how to use this knowledge to improve their motivation, performance, and commitment.
• The best approaches for improving staff morale, commitment, and retention.

In this module, we will focus on assessing employee levels (F1–F4) and matching the supervision style.

Learning Objectives

• Assess an employee’s “functional level” by analyzing their current balance of competence (skill) and commitment (motivation)
• Classify employees into the four categories: F1, Enthusiastic Beginner; F2, Frustrated Variable Performer; F3, Cautious Performer; F4, Self-Reliant Achiever
• Select the appropriate level of direction, work support, and personal support required for each F-Level
• Differentiate between positive high-direction supervision and negative micromanagement based on the employee’s needs

Applicable Disciplines include: PT, OT, RN, and Texas Administrators