New Discover your digital care profile

SupervisionMax: Supervisory Training Program for
Home Health and Hospice Part 3

Presented by Lindsay Doak

SupervisionMax: Supervisory Training Program for Home Health and Hospice Part 3

12-Month Subscription

Unlimited access to:

  • Thousands of CE Courses
  • Patient Education
  • Home Exercise Program
  • And more
Subscribe Now

Or

First Chapter Free Buy Course
Designed specifically for supervisors, managers, and directors in home health and hospice agencies. You’ll not only learn the most effective strategies for supervising and motivating staff, you’ll also learn the newest approaches for increasing morale, team commitment, and retention of valuable employees. This includes:

  • How to deal with a supervisor’s most challenging employee and what to do when all else fails.
  • Why certain types of supervision will not motivate employees.
  • How the wrong approach to supervision can actually de-motivate employees and lead to higher turnover.
  • The four major approaches to supervision and when to use each approach.
  • How to determine the supervisory level of each employee and how to use this knowledge to improve their motivation, performance, and commitment.
  • The best approaches for improving staff morale, commitment, and retention.
In this module, we will focus on assessing employee levels (F1–F4) and matching the supervision style.

Learning Objectives
  • Assess an employee’s “functional level” by analyzing their current balance of competence (skill) and commitment (motivation)
  • Classify employees into the four categories: F1, Enthusiastic Beginner; F2, Frustrated Variable Performer; F3, Cautious Performer; F4, Self-Reliant Achiever
  • Select the appropriate level of direction, work support, and personal support required for each F-Level
  • Differentiate between positive high-direction supervision and negative micromanagement based on the employee’s needs
Applicable Disciplines include: PT, OT, RN, and Texas Administrators

Meet your instructor

Blonde woman in a dark square-neck top stands before a white background, representing the future of digital healthcare at medbridge.

Lindsay Doak

BerryDunn’s director of healthcare research and education, Lindsay, is a seasoned leader in the industry, with 15 collective years of experience leading strategic direction and growth initiatives for the healthcare education, business intelligence, and patient satisfaction markets. Lindsay’s role with BerryDunn includes…

Read full bio

Chapters & learning objectives

Module 3: The Functional Levels (F-Levels) and Situational Leadership

1. Module 3: The Functional Levels (F-Levels) and Situational Leadership

The Supervisory Management Model is a revolutionary approach to supervision that we have dedicated an entire module to learning. As part of the model, we discuss four critical employee dynamics and the best supervisory approach to each of them. The model is based on the Situational Leadership Model.