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Audit-Proofing Your Hospice: Practical Ways to Prevent
Denials and Navigate Scrutiny

Presented by Annette Lee and Anna Zimmerman

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Description

Hospice providers are facing unprecedented scrutiny from CMS, Medicare Administrative Contractors (MACs), and regulatory agencies. Targeted Probe and Educate (TPE) audits, medical review denials, and post-payment reviews are now a routine part of hospice operations. The question is no longer if your agency will be audited, but when.

In this high-impact webinar, hospice leaders will learn how to move from reactive audit response to proactive audit readiness by embedding compliance into everyday clinical and operational workflows.

Led by a nationally recognized hospice compliance expert, this session breaks down what auditors are looking for and how to ensure your documentation, eligibility determinations, and interdisciplinary practices are defensible.

You’ll leave with practical strategies to reduce risk, strengthen documentation integrity, and build a culture of compliance that stands up to rigorous review. This is not just about passing an audit—it is about protecting your patients, your staff, and your organization.

Instructors

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Annette Lee, RN, MS, HCS-D, COS-C

Annette is a registered nurse who has been practicing since 1990, with the majority of her nursing experience being in public health care. She has a master’s degree in health care administration. In 2000 she joined the home health intermediary Cahaba GBA, where she became an instructor, providing education to home health and…

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Anna Zimmerman, MSW, Sr. Program Manager, Home Health & Hospice

Anna Zimmerman is a Senior Program Manager at Medbridge, where she leads the post-acute care clinician education solution. With more than eight years at Medbridge, Anna has been instrumental in shaping the organization’s clinician education offerings. She specializes in fostering cross-functional collaboration and managing…

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Learning Objectives

  • Identify key audit triggers and common hospice denial risks based on current CMS, MAC (NGS, CGS, Palmetto), and OIG scrutiny trends
  • Describe the essential components of defensible hospice documentation, including eligibility, decline, and interdisciplinary group (IDG) oversight, aligned with CMS Conditions of Participation and Local Coverage Determination guidelines
  • Implement at least three daily operational, educational, and clinical practices that strengthen compliance, improve audit readiness, and reduce the risk of medical review denials

Agenda

All times in Eastern Time.

1:00pm–1:45pm
Audit-Proofing Your Hospice: Practical Ways to Prevent Denials and Navigate Scrutiny
1:45pm–2:00pm
Question and Answer Session
Medbridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected] . We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

Details

  • April 30, 2026
  • 1:00pm-2:00pm EDT
    • General Audiences
  • Register soon to secure your spot!

* Available April 30

Accreditation

This live event is an informational session only and will not be accredited.

How to Prepare