Supporting LGBTQ+ Older Adults: Clinical Excellence in MA Home Care

Description

LGBTQ+ older adults frequently avoid essential home-based and hospice services due to a historical legacy of institutional discrimination and a fear of encountering bias from providers. This course addresses this critical practice gap by equipping home-based practitioners with the cultural competency and practical skills necessary to bridge the trust gap. Participants will explore the unique social determinants of health affecting this population, including the impact of the AIDS crisis and the premarriage equality era.

Through a combination of historical context, terminology reviews, and case studies, this webinar provides a roadmap for delivering inclusive, safe, and dignified care. The content is specifically designed to align with Massachusetts state law (M.G.L. Chapter 19A, Section 43), which mandates LGBTQ+ awareness training for all state-funded elder service providers.

State-Approved Training: This course is a formally recognized alternative to the state-developed curriculum as required by M.G.L. c. 19A, § 43. Vetted by the Massachusetts Executive Office of Aging & Independence (EOAI), this training satisfies the mandatory LGBTQ+ awareness training requirements for all staff of Aging Services Access Points (ASAPs), MassHealth OLTSS providers, and EOAI-contracted agencies.

Instructor

Learning Objectives

• Analyze the impact of historical and institutional discrimination on the willingness of LGBTQ+ older adults to access home-based healthcare services
• Apply current LGBTQ+ terminology and definitions regarding sexual orientation and gender identity to clinical intake and daily care interactions
• Examine the specific challenges faced by transgender older adults within healthcare institutions to improve person-centered care protocols
• Apply organizational and individual best practices to create a “culture of competence” that fosters safety and trust for LGBTQ+ clients and their caregivers
• Determine strategies for managing conflicts between personal beliefs and professional ethical duties when providing inclusive care
  
  
  
  

Agenda

All times in Eastern Time.

7:00pm–7:15pm

History, Stigma, and the Trust Gap

7:15pm–7:35pm

Communication and Terminology for the Home Setting

7:35pm–8:00pm

Applying Best Practices and Regulatory Compliance

8:00pm–8:05pm

Break

8:05pm–8:35pm

Question and Answer Session

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