Person-Centered and Dignity-First Care: Scenario-Based Learning for Aides

This short, scenario-based interactive course prepares hospice aides to deliver care that centers the patient’s dignity, preferences, and autonomy. Aides will explore what person-centered care looks like in everyday tasks, practice applying cultural sensitivity and recognizing implicit bias, and build the soft skills needed to support patient independence and choice.

Course Objectives

1. Describe what “person-centered” care looks like in everyday aide tasks
2. Review concepts of cultural sensitivity and implicit bias, and apply these to patient care
3. Practice soft skills that support patient independence, autonomy, and dignity
4. Apply patient-centered techniques to a real-world scenario

This course was written in alignment with the CMS Conditions of Participation for Hospice: 42 CFR §418.52 (Patient Rights) and §418.76 (Hospice Aide and Homemaker Services) training expectations relevant to aide services (including tasks tied to dignity, patient rights, and person-centered care within the care plan):

• https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-C/part-418/subpart-D/section-418.52

Estimated Runtime: 15 minutes

Reviewed and approved by
Jennifer Kennedy, EdD, MA, BSN, RN, CHC

NOTE: This course is not a substitute for legal advice for any individual provider or situation. Always consult your company’s legal or compliance personnel with any questions or concerns related to this subject matter.