SupervisionMax: Supervisory Training Program for
Home Health and Hospice Part 4

Designed specifically for supervisors, managers, and directors in home health and hospice agencies. You’ll not only learn the most effective strategies for supervising and motivating staff, you’ll also learn the newest approaches for increasing morale, team commitment, and retention of valuable employees. This includes:

• How to deal with a supervisor’s most challenging employee and what to do when all else fails.
• Why certain types of supervision will not motivate employees.
• How the wrong approach to supervision can actually de-motivate employees and lead to higher turnover.
• The four major approaches to supervision and when to use each approach.
• How to determine the supervisory level of each employee and how to use this knowledge to improve their motivation, performance, and commitment.
• The best approaches for improving staff morale, commitment, and retention.

In this module, we will focus on case studies, handling difficult employees, and implementation.

Learning Objectives

• Analyze real-world home health/hospice scenarios to determine the immediate next step a supervisor should take
• Evaluate when an employee requires further coaching versus when they should be “coached out” due to a poor fit
• Plan the implementation of the supervision model using the three-step cycle: Training, Measures of Success, and Engagement Surveys
• Critique past supervisory experiences to identify best practices for supporting the personal and professional growth of high performers (F4s)

Applicable Disciplines include: PT, OT, RN, and Texas Administrators