Attendance, Compliance, and Fear: Applications in Patient
Engagement (Recorded Webinar)
Presented by Mike Studer
Nonfinancial: Mike Studer has no competing nonfinancial interests or relationships with regard to the content presented in this course.
This course is a recording of a previously hosted live webinar event. Polling and question submission features are not available for this recording. Format and structure may differ from those of standard Medbridge courses.
Ready to improve your patient experiences and maximize patient engagement? In this webinar, participants will learn how to improve attendance, compliance, and intensity—as well as reduce patient fear—in health, wellness, and rehabilitative settings. This cutting-edge and applications-based course will provide a unique opportunity to leverage Nobel Prize–winning developments in psychology that you can then incorporate into your practice. As you learn to apply these concepts directly in patient care, you’ll improve your effectiveness when encouraging patients to adopt your recommendations. Upon completion of this course, you will be fluent in the application of psychological concepts such as gamification, nudge, choice architecture, confirmation bias, the halo effect, loss aversion, autonomy, and more.
Meet your instructor
Mike Studer
Mike Studer, PT, DPT, MHS, NCS, CEEAA, CWT, CSST, CBFP, CSRP, FAPTA has been a PT since 1991, a board certified in neurologic PT in 1995, and a private practice owner since 2005. Dr. Studer has been an invited speaker covering all 50 states, 14 countries, and 5 continents speaking on topics ranging from cognition and…
Chapters & learning objectives
1. Behavioral Economics: Maximize Your Patient Experience and Engagement
In this chapter, we will define and introduce behavioral economics, providing examples from real life and from the healthcare setting. Additionally, we will compare and contrast the patient experience and patient engagement.
2. The Patient Experience Maximized
In this chapter, we will review the halo effect, confirmation bias, familiarity bias, and frequency illusion, detailing how these four principles of human psychology influence the patient experience.
3. Patient Engagement Maximized
In this chapter, we will review nudge, choice architecture, loss aversion, and gamification, detailing how these four principles of human psychology influence patient engagement.
4. Providing Autonomy in Healthcare: The Perfect Balance
In this chapter, we will define autonomy and provide applications to enhance patient engagement using autonomy and a hybrid of autonomy and nudge, gamification, and more.
5. Applications in Behavioral Economics: The What, Why, and How
In this chapter, we will provide didactic and video applications that serve practitioners across all healthcare settings, considering wellness, medical, rehabilitative, home programming, and training.
6. Beating the Barriers: Fear and Other Self-Demons
In this chapter, we’ll provide applications for reducing fear and complacency in your patients, including managing loss aversion, availability, and confirmation bias.
7. Summarizing Our Learning Experience: Recapping and Resourcing
In this chapter, we will review the information delivered in this course and provide additional resources for ongoing learning, as well as contact information.
8. Question and Answer Session
In this chapter, Mike Studer will provide answers to the questions asked during the webinar.
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