Leadership for Non-Managers Part 1: Overview of the Informal Role
Presented by Linda M. Shell
Non-Financial: Linda M. Shell has no competing non-financial interests or relationships with regard to the content presented in this course.
An informal leader is a person within an organization who is viewed as someone that others listen to and follow due to their experience and reputation among peers. Informal leaders do not hold official positions as a managers, but people choose to follow them, and they often influence others’ decisions. Informal leaders can be inspirational, engaging, and collaborative, and they frequently exist among therapists, nurses, unlicensed assistants, housekeepers, and others in non-management roles. These informal leaders tend to focus on others rather than themselves and have the innate ability to lead others, particularly during change. They are essential in the health care setting for delivery of quality care and increased levels of customer satisfaction. This course is focused on development of the leadership skills and advancement of those in non-management or informal leadership roles.
Meet your instructor
Linda M. Shell
Dr. Linda Shell is an advanced practice nurse, consultant, and educator with a passion for developing leaders, delivering quality care, and challenging the status quo of long-term care. As principal of lindashell.com, she collaborates with organizations across the country on education, leadership development, post-COVID…
Chapters & learning objectives
1. The Role of the Informal Leader and Its Important Role in the Organization
This chapter will contrast and compare the roles of formal leaders and informal leaders in health care organizations. The characteristics of informal leaders will be explored, along with the reasons people tend to follow informal leaders. It will also discuss why leadership at all levels is critical in the health care environment and how informal leaders play a key role in organizational success.
2. Sources of Power for Informal Leadership
Both formal and informal leaders utilize a variety of power to influence others and achieve positive outcomes. This chapter will describe both positional and professional power and how their use can be problematic or positive for leading and influencing others. It will also provide insights for identifying the type of power most frequently used by informal leaders and its value in change management.
3. Discovering Your Leadership DNA
There is no single best way to lead as each leader, formal or informal, brings their own unique set of skills to the leadership role. It is essential for informal leaders to understand how their talent, skills, abilities and experience informs their leadership style. This chapter will discuss leadership DNA and assist learners in embracing their own unique leadership DNA profile.
4. How Emotions Drive the Behavior of the Informal Leader
Successful leaders are not those with high levels of intelligence but rather those who know how to control their emotions and positively impact others through their words and behaviors. This chapter will discuss the four domains of emotional intelligence and why each is critical to development of leadership skills for the informal leader. An assessment of emotional intelligence is included to assist the informal leader.
Frequently asked questions
Everything you need to know about Medbridge courses.
Who creates Medbridge courses?
We work with industry-leaders, top researchers, and consultants to build content roadmaps that are then structured into courses, filmed, and edited by our production team before being launched to our site.
How often does Medbridge release new courses?
New courses are added monthly and are automatically included in your subscription as they launch.
How often does Medbridge update courses?
Medbridge reviews its courses annually for relevance and to assess if content is up to date. Based on these reviews it may be determined that a course is out of date resulting in the course being re-filmed or retired, if the content is no longer needed (e.g. a replacement course already exists, the concepts are no longer best practice, etc.).
How many courses does Medbridge offer?
We have over 3,000 accredited courses and we are continually updating our library with new courses. Check our course library for the most up-to-date count for your discipline.
Are there any additional fees for taking a Medbridge course?
There are no additional fees for taking a Medbridge course, obtaining a course certificate of completion, earning CEUs as a subscriber, or accessing any of the additional tools your subscription may include.
Is there a limit to the number of courses I can take?
There is no limit to the number of courses you can take as a subscriber! As a subscriber to Medbridge, you have unlimited access to over 3,000+ accredited CE courses.
If you are a Premium subscriber, you also have unlimited access to our Patient Engagement Tools such as the Home Exercise Program, Patient Education Library, Orthopedic Exam Tests, and Manual Therapy Techniques. We have over 7,000 exercises and over 650+ videos and handouts of patient education resources with more exercises and patient education added to the library based on subscriber feedback, volume of request and specialities.
What is your refund policy?
You are eligible for a refund provided your request is received within 30 days of your subscription purchase and your account has no activity.