HOPE One Year Later: Lessons Learned for Hospice Leaders

Description

A full year after the Hospice Outcomes and Patient Evaluation (HOPE) assessment and HOPE Update Visits (HUVs) took effect, hospice teams have moved from learning the new requirements to living with them every day. The focus now turns from completing each HOPE record to completing it accurately and consistently with CMS guidance.

Join Annette Lee, MS, RN, COS-C, HCS-D, for a look beyond the basics at the lessons hospices learned in HOPE’s first year, grounded in the CMS HOPE Guidance Manual and the quality measure specifications. You’ll hear which areas of the guidance cause the most confusion, how to separate established CMS requirements from industry interpretation, and where to focus education, auditing, and oversight as HOPE plays a larger role in hospice quality reporting.

Instructors

Learning Objectives

• Apply CMS HOPE Guidance Manual requirements to common hospice scenarios, including HOPE assessment timing, HOPE Update Visits, symptom impact assessment, and Symptom Follow-up Visits.
• Identify common HOPE documentation and operational challenges from the first year of implementation, and distinguish established CMS guidance from industry interpretation and from practices that may create compliance or data accuracy risk.
• Implement practical leadership strategies for HOPE oversight, including staff education, documentation review, auditing, and process monitoring, to improve the accuracy, consistency, and reliability of HOPE data.

Agenda

All times in Eastern Time.

1:00pm–1:45pm

HOPE One Year Later: Lessons Learned for Hospice Leaders

1:45pm–2:00pm

Question and Answer Session

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