Lessons From Navigating A Real-World RTM Rollout
with Ohio State University
Presented by Mitch Comstock, Jake Depp, Rick Neitzelt, and Alli Wojtach
Description
*This webinar is scheduled for 2:00 PM ET / 11:00 AM PT
Struggling to figure out where to start with RTM? You're not alone.
Remote Therapeutic Monitoring is reshaping how care teams stay connected to patients between visits, but recognizing the opportunity and successfully launching a program are two very different things.
Where do you begin? What should clinicians be trained on? Who monitors patient activity? How do you build workflows that support both quality care and sustainable billing? For many organizations, these questions can turn an exciting launch into a complicated rollout that stumbles out of the gate.
Join us on September 29th for a candid conversation with Ohio State University Wrexham Medical Center as they share the lessons they learned throughout their RTM journey. You'll hear how the OSU team approached the key decisions behind its phased rollout, including clinician training, patient selection, and billing workflows. They’ll also share how they defined success, the metrics they tracked, the challenges they encountered along the way, and the results they're seeing today.
Whether you're building your first pilot or refining an existing program, you'll leave with practical insights to help you build your roadmap, avoid common pitfalls, and make a stronger case for RTM with both clinical teams and leadership.
Instructors
Mitch Comstock, Director of Product Marketing
Mitch is a seasoned product marketing manager who has spent the last seven years working at a wide range of tech companies before joining Medbridge. In his role, he focuses on the go-to-market function for new products and features, combining customer knowledge, market insights, and competitive analysis to build powerful…
Jake Depp, PT, DPT, AT, Board Certified Sports Clinical Specialist, Outpatient Rehabilitation Manager
Jake is currently the Manager of our Outpatient Lewis Center location. Jake joined OSU in 2015 as IRP between Lewis Center and Healthy New Albany before settling into a full-time position at Lewis Center in January 2016. Jake previously worked at Gannon University as an Athletic Trainer. Jake has been a mentor for our…
Rick Neitzelt, PT, DPT, AT, Board Certified Sports Clinical Specialist, Director of Musculoskeletal Rehabilitation
Rick Neitzelt is the Director of Musculoskeletal Rehabilitation at The Ohio State University Wexner Medical Center, where he oversees strategic and operational initiatives aimed at improving access, quality, and innovation in outpatient rehabilitation services. With nearly 20 years of experience spanning collegiate athletics,…
Alli Wojtach, PT, DPT, OCS, Orthopedic Clinical Specialist
Alli Wojtach, PT, DPT, OCS, is a residency-trained Orthopedic Clinical Specialist who completed a physical therapy residency at the University of Pittsburgh Medical Center. As the Rehab Services Manager for the Musculoskeletal Rehab Team at The Ohio State University Wexner Medical Center’s Outpatient Care New Albany, Alli…
Learning Objectives
- Identify the key decisions that should be made before launching an RTM program to support a more efficient and sustainable rollout.
- Apply real-world best practices for clinician training, patient selection, and monitoring and billing workflows when designing an RTM program.
- Learn how to build a stronger business case for RTM that will earn you buy-in from leadership and clinical teams.
Agenda
All times in Eastern Time.
- 2:00pm–2:45pm
- Lessons From Navigating A Real-World RTM Rollout with Ohio State University
- 2:45pm–3:00pm
- Question and Answer Session
Medbridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected] . We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.
Details
- September 29, 2026
- 2:00pm-3:00pm EDT
-
- General Audiences
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September 29, 2026
2:00pm-3:00pm EDT
Register for Webinar
* Available September 29
Accreditation
This live event is an informational session only and will not be accredited.
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