The Bridge Sessions: No Care Plan Required: Collecting
Outcomes with PRO Only Episodes

Presented by Jared Burkholder

Hands type on a laptop surrounded by digital healthcare and Medbridge patient care software icons.

Description

Join us for the latest installment of The Bridge Sessions, a Webinar Series focused on Connecting Platform Potential to Clinical Practice.

A patient is in front of you, or on your schedule next week, and you need their baseline outcomes. But the course of care isn't defined yet, the patient may never use the app, and some of the setup belongs to the clinician, not the front desk. This session focuses on Flexible PRO Assignment: the way to collect Patient Reported Outcomes (PROs) on their own, without first building a Home Exercise Program (HEP) or Pathway. We'll show you how to create a PROs Only episode, assign the right bundle, send the assessment by email, SMS, or QR code, and hand monitoring back to the care team, so you capture outcomes the moment you need them instead of waiting for treatment to be set.

We are keeping the slides to a minimum to focus on what matters most: a Live Demonstration within the platform. We will show you the front desk and clinician flows side by side so you leave able to set up, send, and track a PROs Only episode for any patient.

Key Takeaways:

• One PRO Flow, Any Role: See how front desk staff and clinicians use the same Flexible PRO assignment, with the handful of fields that differ by role called out so each team knows exactly what it owns.

• Send It Any Way the Patient Will Answer: Learn how to deliver the assessment by email, SMS, or in-clinic QR code, so you capture outcomes whether or not the patient uses the Medbridge app.

• Set Up Now, Hand Off Clean: Walk away knowing how to name the monitoring clinician, confirm the invite, and route clinical steps to the care team, all before the first completion locks the bundle.

Register today to see how Flexible PRO Assignment lets any team collect the outcomes they need, without waiting for a course of care to be built first.

Instructor

A smiling person with short red hair and a beard stands before a blurred medbridge shield logo and white text.

Jared Burkholder

Jared Burkholder is a dedicated education professional specializing in the intersection of healthcare technology and clinical practice. With a Master of Science in Education (M.S. Ed.), Jared brings a deep understanding of instructional design and adult learning principles to the healthcare space. As the Customer Education…

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Learning Objectives

• Create: Create a PROs Only episode, set the treatment category, and assign a PRO bundle, whether you are front desk staff or a clinician.

• Send: Choose the right delivery channel, email, SMS, or QR code, and confirm patient consent or in-person identity before the assessment goes out.

• Hand Off: Name the monitoring clinician, confirm the invite, track completion, and route clinical steps, like RTM and adding a course of care, to the care team.

Agenda

All times in Eastern Time.

3:00pm–3:20pm
Live Demonstration
3:20pm–3:30pm
Q&A

Medbridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected] . We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

Details

  • November 10, 2026
  • 3:00pm-3:30pm EST
    • General Audiences
    • PTs/PTAs, Introductory
    • PTs/PTAs, Intermediate
    • PTs/PTAs, Advanced
    • OTs/OTAs, Introductory
    • OTs/OTAs, Intermediate
    • OTs/OTAs, Advanced
    • ATs, Essential
    • ATs, Advanced
    • ATs, Mastery
  • Register soon to secure your spot!

* Available November 10

Accreditation

This live event is an informational session only and will not be accredited.

How to Prepare