Recorded Webinar

Audit-Proofing Your Hospice: Practical Ways to Prevent Denials and Navigate Scrutiny

Hospice providers face unprecedented scrutiny from CMS, Medicare Administrative Contractors (MACs), and regulatory agencies. With Targeted Probe and Educate (TPE) audits and post-payment reviews becoming routine, the question is no longer if your agency will be audited but when.

In this recorded webinar, nationally recognized hospice compliance expert Annette Lee, RN, MS, HCS-D, COS-C, shares how to move from reactive audit response to proactive readiness by embedding compliance into everyday clinical and operational workflows. This session breaks down exactly what auditors are looking for and how to ensure your documentation and eligibility determinations are defensible.

Watch this recorded webinar to learn:

  • How to identify common hospice denial risks based on CMS, MAC (NGS, CGS, Palmetto), and OIG scrutiny trends

  • The essential components of defensible documentation—including eligibility, decline, and IDG oversight—aligned with CMS Conditions of Participation

  • Ways to implement daily operational and clinical practices that strengthen compliance and reduce the risk of medical review denials

This recorded webinar is informational only and is not accredited.

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About the recorded webinar

Meet the presenters

A smiling woman in a floral top stands against a brick wall, representing the future of digital healthcare for Medbridge.

Anna Zimmerman, MSW

Sr. Program Manager, Home Health & Hospice, Medbridge

Annette Lee, RN, MS, HCS-D, COS-C

Founder, Provider Insights, Inc.

Who is this recorded webinar for?

This recorded webinar is an ideal resource for:

  • All practitioners in leadership roles

  • C-suite, executives

  • Managers, administrators, and other healthcare leaders

These best practices can be applied in the following settings:

  • Hospice

Watch our recorded webinar today!

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