Podcast

Connected Digital Health Podcast - RTM Failed Most Practices. That's About to Change.

RTM's reputation took a hit, and for good reason. Practices were asked to take on real operational complexity with new workflows, enrollment overhead, and billing processes that didn't always reconcile. And when the outcomes weren't there to justify it, a lot of clinicians moved on. But today, the RTM landscape has completely transformed.

The expansion of CPT codes has solidified what's reimbursable. Delivery models have matured. And the data from practices that stayed the course—or came back for a second look—tells a different story: higher patient adherence, stronger care completion, and revenue that doesn't require adding staff burden to generate.

In this episode of the Connected Digital Health Podcast, Bryan Lang from Tandem RTM joins Jon Ide-Don and Andrew Mickus from Medbridge to walk through real program data, break down the delivery model decisions that separate practices seeing traction from those that stall, and introduce a full-service RTM approach that handles enrollment, care coordination, and billing so your clinicians stay focused on care.

If RTM didn't work for you the first time, this conversation might change that.

Watch this recorded podcast to learn:

  • How CPT code changes have expanded RTM's reimbursement potential and what that means for outpatient PT practices right now.

  • How a full-service RTM delivery model handles enrollment, care coordination, and billing without adding burden to your clinical team.

  • What separates practices that are seeing real clinical and financial results from RTM versus those that launch and stall.

This recorded podcast is informational only and is not accredited.

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About the podcast

Meet the presenters

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Andrew Mickus

Chief Content Officer, Medbridge

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Bryan Lang, PT, DPT, MHA, OCS

Owner and Director of Strategy, Tandem RTM

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Jon Ide-Don, PT, DPT

Director of Clinical Programs, Medbridge

Who is this podcast for?

This podcast is an ideal resource for:

  • All practitioners in leadership roles

  • C-suite, executives

  • Managers, administrators, and other healthcare leaders

These best practices can be applied in the following settings:

  • Hospitals and Health Systems

  • Private Practice

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