Summary
AngMar Medical Holdings, a multi-location home health and hospice organization operating under the Angels Care brand, needed a better way to onboard and support a growing clinical workforce. Paper-based processes, disconnected systems, and limited access to clinical resources in the field made it difficult to deliver a consistent onboarding experience and contributed to high nurse turnover.
By partnering with Medbridge, AngMar built a technology-driven onboarding program that combines structured education, digital competency management, and mobile access to clinical procedures. The organization improved nurse retention by 48 percent, increased course completion, and helped new clinicians become productive more quickly while creating a stronger foundation for ongoing professional development.
Results at a glance
48%
Improvement in nurse retention
86%
Of new nurses meet time-to-productivity goals
27%
Higher course completion than the Medbridge benchmark
The Challenge
Modernizing onboarding to improve clinician confidence and retention
Like many home health organizations, AngMar was navigating growing workforce challenges. Paper-based onboarding processes had become increasingly difficult to manage across a growing organization, while clinicians in the field often lacked immediate access to trusted clinical guidance. Multiple disconnected systems for education, competency management, HR, and procedures created unnecessary complexity for both clinicians and managers.
Leadership recognized that solving these challenges would require more than updating existing processes. It would take a fundamentally different approach to onboarding and clinician support.
The Solution
Building a technology-driven onboarding experience
AngMar partnered with Medbridge to redesign onboarding around a structured hybrid model that blended digital education with preceptor-supervised field shadowing.
New clinicians now complete role-specific learning pathways that combine Medbridge coursework, HR requirements, and in-person clinical experience in a sequential onboarding schedule. Paper checklists were replaced with digital competency programs that provide managers, preceptors, and clinicians with real-time visibility into progress while simplifying documentation and survey readiness.
To better support clinicians working independently in patients' homes, AngMar also integrated the Medbridge Clinical Procedure Manual directly into onboarding. Nurses can quickly access step-by-step procedures, videos, and competency resources from their mobile devices, giving them immediate access to trusted clinical guidance wherever they're providing care.
Rather than ending after orientation, education continues throughout a clinician's career through specialty learning tracks and regular documentation training that reinforce clinical excellence across the organization.
”
“It is so important to have solid onboarding because there are so many aspects of home health. Having a platform that teaches our clinicians all of those aspects of care in the home has been incredible.”
Sheila Parker
SVP, AngMar Medical Holdings
The Results
Improving retention, productivity, and consistency across the organization
AngMar's technology-driven onboarding program has delivered measurable workforce and operational improvements while creating a stronger learning culture across the organization.
Higher Nurse Retention
Since implementing Medbridge, AngMar has achieved a 48 percent overall improvement in nurse retention, including a 51 percent improvement among RNs and a 47 percent improvement among LPNs/LVNs. Turnover has steadily declined over time, demonstrating a sustained and ongoing trend.
Faster Time to Productivity
Today, 86 percent of new nurses achieve established time-to-productivity goals, helping clinicians reach independent practice more quickly while improving staffing capacity and patient access.
Stronger Learning Engagement
The organization's structured learning approach has driven course completion rates 27 percent above the Medbridge benchmark, reflecting a culture that prioritizes continuous learning.
Better Operational Visibility
By replacing paper-based processes with digital competency management, AngMar has improved visibility into onboarding progress, simplified compliance reporting, and given managers real-time insight into clinician competency across the organization.
More Consistent Care
Standardized onboarding and mobile access to clinical procedures help clinicians deliver more consistent care in the field, improving patient satisfaction scores.
”
“Our nurses were most excited that [Clinical Procedure Manual] isn’t a separate login. I've already heard some of them say, 'Well good, now we won't have to go to YouTube.”
AngMar Clinical Manager
