Digital Communication Strategies: After the First Visit

Presented by Craig Phifer

Digital Communication Strategies: After the First Visit
Video Runtime: 2 Minutes

Navigate post-initial-encounter interactions in the digital sphere by adopting effective communication tactics that reinforce trust, continuity, and patient-centeredness, empowering you to solidify therapeutic alliances and elevate patient satisfaction after the appointment.

Meet your instructor

A smiling individual with short hair sits outdoors on stone steps, wearing a dark blue jacket and light blue shirt in a medbridge setting.

Craig Phifer

Craig is an owner and the CEO of Rehabilitation & Performance Institute, a private practice with offices in Kentucky, Indiana, and Illinois. Craig believes that high-quality personalized care, professional flexibility, and profits can all exist together. He recognizes this approach empowers both therapists and patients. Craig…

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Chapters & learning objectives

Digital Communication Strategies: After the First Visit

1. Digital Communication Strategies: After the First Visit

Solidify trust and continuity in virtual interactions after the initial meeting to strengthen therapeutic alliances and patient happiness.

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