Reducing Readmissions Part 1: Understanding the Landscape

Presented by Colleen Morley

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Video Runtime: 61 Minutes; Learning Assessment Time: 41 Minutes

Hospital readmissions continue to pose a major challenge to healthcare quality, cost containment, and patient outcomes. This course provides foundational insight into the structure, history, and impact of the Hospital Readmissions Reduction Program (HRRP), examining how hospital readmissions became a national quality metric and target for value-based reimbursement. Learners will explore the definition and implications of readmissions, the evolution of CMS policy, and the financial penalties and quality ratings tied to excess readmissions. This course is intended for healthcare professionals across acute, ambulatory, and postacute care settings who are involved in discharge planning, transitional care, and quality improvement efforts. By understanding the underlying policy drivers and system-level outcomes, participants will be better equipped to assess their organization’s performance and implement strategies that reduce avoidable readmissions.

Learning Objectives
  • Interpret the concept of hospital readmission and its implications for healthcare quality and cost containment
  • Outline the development and structure of the Hospital Readmissions Reduction Program (HRRP) within the US healthcare system
  • Analyze key legislative and policy milestones that have shaped national efforts to reduce hospital readmissions
  • Determine the financial and quality-of-care outcomes associated with excessive hospital readmissions
  • Examine current challenges and emerging trends in hospital readmission reduction strategies

Meet your instructor

A confident woman with long blonde hair and glasses stands smiling with arms crossed, representing medbridge.

Colleen Morley

Dr. Colleen Morley has held positions in acute care as director of case management at several acute care facilities and managed care entities in Illinois, overseeing utilization review, case management, and social services for more than 12 years and piloting quality improvement initiatives focused on readmission reduction and…

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Chapters & learning objectives

What Is a Hospital Readmission?

1. What Is a Hospital Readmission?

This chapter introduces the concept of hospital readmissions, their causes, and the development of Medicare’s Hospital Readmissions Reduction Program (HRRP) as a policy response to improve care coordination and reduce avoidable returns.

History and Policy Origins of Readmission Reduction

2. History and Policy Origins of Readmission Reduction

Chapter 2 traces the legislative and regulatory evolution of the HRRP from 2012 onward, highlighting how readmissions became a national quality and financial accountability measure.

Financial and Quality Implications of Readmissions

3. Financial and Quality Implications of Readmissions

This chapter examines the clinical and financial consequences of hospital readmissions, showing how performance penalties and outcome metrics have driven hospitals to enhance discharge planning and postacute follow-up.

Current Landscape and Challenges in Readmission Management

4. Current Landscape and Challenges in Readmission Management

The final chapter of this course uses a case study to illustrate how poor discharge coordination impacts patient outcomes and how hospitals can implement systemic strategies to prevent avoidable readmissions.