Certificate Program
Mentoring in Action: Essential Skills for Home Health Preceptors
Elevate your home healthcare preceptorship skills and confidently navigate complex environments by mastering evidence-based mentorship strategies to guide the next generation of clinicians, improve patient outcomes, and enhance the learning experience.
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About this Certificate Program
Home healthcare preceptors play a critical role in shaping the next generation of healthcare providers, but their responsibilities often come with unique challenges. Balancing patient care with mentees’ needs can be overwhelming, especially in unpredictable home environments where patients present with diverse medical, functional, and psychosocial complexities. Preceptors must navigate teaching complex skills and strategies in a highly variable environment.
Through interactive learning, learners will explore evidence-informed approaches to mentorship strategies, such as teaching and learning strategies, time management, conflict resolution, providing effective feedback, and communication in challenging environments. By focusing on real-world scenarios, this certificate program ensures preceptors can immediately apply these skills to improve patient outcomes and the mentee’s learning experience.
Target audience
This certificate program is designed for experienced healthcare professionals currently serving or aspiring to serve as preceptors within home healthcare organizations. This encompasses registered nurses (RNs), licensed practical/vocational nurses (LPNs/LVNs), physical therapists (PTs), physical therapy assistants (PTAs), occupational therapists (OTs), certified occupational therapy assistants (COTAs), speech-language pathologists (SLPs), and medical social workers (MSWs) who are responsible for or will be responsible for the orientation, training, and mentorship of new staff, students, or colleagues transitioning into or within the home healthcare setting. This program is also valuable for clinical managers and educators within home health agencies looking to enhance their preceptor team’s skills and standardize mentorship practices.
This series includes courses that range from 4 minutes to 33 minutes. Some courses are accredited for PT, OT, SLP, and RN, but some are not, and CEU allocation for each course will vary depending on the discipline and course length.
Goals & objectives
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Apply precepting principles to engage mentees in the home healthcare environment effectively, including creating a personalized leadership development plan
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Integrate learning theories and styles to optimize home healthcare precepting, tailoring teaching strategies to individual learner needs
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Utilize effective feedback strategies in home healthcare precepting models to promote growth and competency in staff
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Prioritize mentoring duties and implement time management techniques to balance clinical leadership responsibilities in home healthcare effectively
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Employ communication and problem-solving techniques to navigate challenging interactions with patients, families, and caregivers, while fostering learning opportunities for team members
What’s included in the Certificate Program

Accredited Online Courses*
9 hours of online video lectures and patient demonstrations.

Interactive Learning Assessments
Case-based quizzes to evaluate and improve clinical reasoning.

Case Study Interviews
Recorded Q&A sessions between instructors and practice managers.
Certificate Program overview
Section 1
Precepting 101 1 ItemDay in the Life: Precepting in Home Healthcare Course
Chapter 1: Precepting in Home Healthcare
This chapter supports home healthcare preceptors by providing practical tools and evidence-based strategies to manage the challenges of mentoring in complex, unpredictable environments. It empowers them to effectively balance patient care with teaching, improving both patient outcomes and the mentee experience.
Section 2
Learning and Teaching Styles 5 ItemsPreceptor and Clinical Manager: Application of Learning and Teaching Styles Course
Chapter 1: Application of Learning and Teaching Styles
This chapter helps healthcare preceptors understand and adapt to diverse learning styles using adult learning theory, enhancing engagement and improving outcomes in the precepting model.
Preceptor and Clinical Manager: Feedback Strategies Course
Chapter 1: Feedback Strategies
This chapter equips preceptors in home healthcare with practical techniques and strategies for giving and receiving structured, meaningful feedback that supports reflection, addresses performance gaps, and fosters continuous learning.
Setting a Strong Foundation: Asking Powerful Questions Course
Chapter 1: Asking Powerful Questions
Powerful questions drive change, build connection, and improve outcomes. In this course, strategies for asking powerful questions are explored.
Setting a Strong Foundation: The Three Levels of Listening Course
Chapter 1: The Three Levels of Listening
Being a successful leader comes down to being able to listen to your team effectively. The three levels of listening move beyond “active listening” which focuses on how we demonstrate we are listening. This course defines the three levels of listening and explore strategies to promote listening for understanding within your team.
Setting a Strong Foundation: What is Your Intention? Course
Chapter 1: What Is Your Intention?
As a leader, your intention sets the framework for everything you do - from rounding, to giving feedback, to writing a new policy. This course defines strategies to effectively set your intention prior to and when interacting with your team.
Section 3
Management of Schedules and Time 5 ItemsPreceptor Time Management: Keys to Success Course
Chapter 1: Keys to Success
This chapter helps home healthcare preceptors effectively manage their time and workload while mentoring new staff, providing practical strategies tailored to the unique demands of home health and hospice settings.
Preceptor Time Management: Managing Schedules for Two Course
Chapter 1: Managing Schedules for Two
This chapter offers practical time-management strategies to help preceptors and mentees in home health and hospice settings balance patient care and learning through task prioritization and effective communication.
Daily Efficiencies: Creating Clarity in Email Communication Course
Chapter 1: Creating Clarity in Email Communication
We often send a quick email without even thinking about how it is structured and if the email is truly communicating what we expect the reader to do with it. This course gives you simple and easy-to-follow steps to create efficient, engaging emails that move the reader to action.
Daily Efficiencies: Organizing Your Emails Course
Chapter 1: Organizing Your Emails
Most of us spend hours a day managing our emails and feeling unproductive because we don’t have the time to get to really important work. Setting clear email expectations and implementing workflow efficiencies creates an organized and efficient inbox that works for you instead of working against you. This session gives you easy-to-apply strategies that you can start using today to manage your inbox and save time and energy.
Daily Efficiencies: Time Management Strategies Course
Chapter 1: Time Management Strategies
Workdays can often fly by, leaving you wondering exactly what you accomplished. This is the fate of the distracted workforce. In this course, we’ll explore ways to reduce distractions and to find time for focused and productive work.
Section 4
Mentoring Strategies: Navigating Challenges 6 ItemsPreceptor and Clinical Manager: Navigating Patient, Family, and Caregiver Challenges Course
Chapter 1: Navigating Patient, Family, and Caregiver Challenges
This chapter helps home health preceptors and clinical managers develop strategies to navigate complex family and caregiver dynamics, fostering positive relationships while supporting effective learning.
Preceptor and Clinical Manager: Handling Difficult Professional Conversations in Healthcare Course
Chapter 1: Handling Difficult Professional Conversations in Healthcare
This chapter equips home healthcare preceptors and clinical managers with practical communication strategies to effectively manage difficult interactions, support quality care, and model positive behaviors for mentees.
Managing for Accountability: Accountability Starts With You Course
Chapter 1: Accountability Starts With You
Oftentimes, accountability is thought of as a punishment or the action of holding someone accountable when they have done something wrong. This course reframes accountability through the lens of expectation setting, clear communication and organizational alignment. In this course, learners will define their role in setting expectations and managing for accountability.
Managing for Accountability: Setting Expectations Course
Chapter 1: Setting Expectations
When setting expectations for your team, it’s important to ensure that expectations are clear and achievable. It’s also important to define why it matters for the team. In this course, learners will explore techniques and tools for setting expectations so that employees are set up for success.
Managing for Accountability: Using Accountable Language Course
Chapter 1: Using Accountable Language
Using accountable language shows others how you create your own level of accountability. Through modeling accountable language and promoting accountable language in others, leaders create a team dynamic that supports organizational change. This course focuses on the role of accountable language in solving problems and provides strategies on how to coach accountability for others to set themselves, and their teams, up for success.
Managing for Accountability: Gaps in Expectations Vs. Outcomes Course
Chapter 1: Gaps in Expectations Vs. Outcomes
What happens when you’ve set clear expectations, communicated them thoroughly, and followed-up regularly, and you’re still noticing that a team member is not meeting expectations? This course explores strategies for course correction when things do not go as expected.
Section 5
Conflict and Power Dynamics 6 ItemsPreceptor and Clinical Manager: The Role of Emotional Intelligence in Conflict Resolution Course
Chapter 1: The Role of Emotional Intelligence in Conflict Resolution
This chapter empowers home healthcare preceptors and clinical managers to use emotional intelligence to effectively resolve conflict and enhance communication, patient care, and the learning environment for mentees.
Conflict Management and Resolution: Strategies to Effectively Resolve Conflict Course
Chapter 1: Strategies to Effectively Resolve Conflict
In this course, participants will explore strategies for conflict resolution, including getting emotions out of the way, bridging the gap between perceived differences, and creating a solution to the problem.
Conflict Management and Resolution: Preparing for Success Course
Chapter 1: Preparing for Success
This course is the foundation for the conflict resolution series. Learners will explore strategies for separating what they feel from the actual facts of the situation.
Conflict Management and Resolution: Navigating Conflict Resolution Styles Course
Chapter 1: Navigating Conflict Resolution Styles
There is more than one conflict resolution style, and while we each have different natural tendencies, one style may be more appropriate than another given a particular scenario. In this course, participants will explore different conflict resolution styles, as well as when each can be used most effectively.
Conflict Management and Resolution: Words, Tone, and Body Language Course
Chapter 1: Words, Tone, and Body Language
In this course, participants will explore the ways in which words, tone and body language convey meaning. Strategies to modulate communication style and effectively convey meaning are also addressed.
Conflict Management and Resolution: Mediating Conflict Part 2 - The Conversation Course
Chapter 1: Mediating Conflict Part 2: The Conversation
Your role as a leader involves mediating conflict within your team to work towards a resolution. In this course, learners will explore strategies to facilitate productive conflict resolution discussions with team members.
Section 6
Career Action Plan 1 ItemPreceptor and Clinical Manager: How to Build a Professional Development Plan Course
Chapter 1: How to Build a Professional Development Plan
This chapter helps home healthcare preceptors and clinical managers strengthen leadership and clinical skills through self-assessment, goal setting, and collaborative development planning for sustained professional growth.
Section 7
Supplemental Materials 2 ItemsBibliography File
Skills Checklist File
Instructors

Tonya Miller
PT, DPT, PhD

Kelly York
BSN, RN, CCRN

Amy Lafko
MSPT, MBA
CEU approved
9
total hours*
of accredited coursework.
Medbridge accredits each course individually so you can earn CEUs as you progress.
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Browse PlansFrequently asked questions
Everything you need to know about Certificate Programs.
Accreditation Hours
Each course is individually accredited and exact hours will vary by state and discipline. Check each course for specific accreditation for your license.
When do I get my certificate?
You will receive accredited certificates of completion for each course as you complete them. Once you have completed the entire Certificate Program you will receive your certificate for the program.
Do I get CEU credit?
Each course is individually accredited. Please check each course for your state and discipline. You can receive CEU credit after each course is completed.
Do I have to complete the courses in order?
It is not required that you complete the courses in order. Each Certificate Program's content is built to be completed sequentially but it is not forced to be completed this way.
How long do I have access to the Certificate Program?
You will have access to this Certificate Program for as long as you are a subscriber. Your initial subscription will last for one year from the date you purchase.
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