Are We Truly Listening? The Role of Patient- and Family-Engaged Care in OT

Presented by Nicole Quint and Elise Bloch

Are We Truly Listening? The Role of Patient- and Family-Engaged Care in OT

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Pediatric Pioneers: Are We Truly Listening? The Role of Patient- and Family-Engaged
Care in OT (Episode 7)


Audio Runtime: 60 Minutes; Learning Assessment Time: 7 Minutes

Dr. Elise Bloch, a seasoned occupational therapist, educator, and advocate, joins host Nicole Quint to explore the power of patient- and family-engaged care (PFEC) in pediatric rehabilitation. Pulling on her experience as both a clinician and as a parent navigating the healthcare system, Elise shares personal insights and research-backed strategies for truly listening to and collaborating with families. Together, we discuss how PFEC can improve patient outcomes, enhance health literacy, and reduce medical errors, along with actionable steps you can take to integrate these principles into your practice. Tune in to learn how to strengthen your partnerships with families and elevate the care you provide.

Learning Objectives
  • Describe the historical context for patient- and family-engaged care
  • Interpret the evidence around implementing patient- and family-engaged care service delivery in pediatric care
  • Apply evidence-based strategies for implementing patient- and family-engaged care to support occupations that are meaningful to children and their families
This is an audio-only course. Additional materials are available for download within the course. To receive continuing education credit, complete the course and the accompanying quiz.

Meet your instructors

Nicole Quint

Nicole Quint is a professor in the Department of Occupational Therapy, College of Health Care Sciences at Nova Southeastern University. She serves as the program director for the postprofessional DrOT program and the dual-degree DrOT/PhD program. With more than 20 years of pediatric experience, Dr. Quint specializes in…

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Elise Bloch

Elise served on the faculty of NSU for 9 years and at FIU for 25 years and has worked as a pediatric OT in numerous settings. She has presented at national and international conferences on patient- and family-centered care and health professional education. In her previous position at FIU, she was a founding member of the…

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Chapters & learning objectives

Are We Truly Listening? The Role of Patient- and Family-Engaged Care in OT

1. Are We Truly Listening? The Role of Patient- and Family-Engaged Care in OT

On this episode of Pediatric Pioneers, we discuss how patient- and family-engaged care (PFEC) can improve patient outcomes, enhance health literacy, and reduce medical errors, along with actionable steps you can take to integrate these principles into your practice.