Are We Truly Listening? The Role of Patient- and Family-Engaged Care in OT
Presented by Nicole Quint and Elise Bloch

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Care in OT (Episode 7)
Audio Runtime: 60 Minutes; Learning Assessment Time: 7 Minutes
Dr. Elise Bloch, a seasoned occupational therapist, educator, and advocate, joins host Nicole Quint to explore the power of patient- and family-engaged care (PFEC) in pediatric rehabilitation. Pulling on her experience as both a clinician and as a parent navigating the healthcare system, Elise shares personal insights and research-backed strategies for truly listening to and collaborating with families. Together, we discuss how PFEC can improve patient outcomes, enhance health literacy, and reduce medical errors, along with actionable steps you can take to integrate these principles into your practice. Tune in to learn how to strengthen your partnerships with families and elevate the care you provide.
Learning Objectives
- Describe the historical context for patient- and family-engaged care
- Interpret the evidence around implementing patient- and family-engaged care service delivery in pediatric care
- Apply evidence-based strategies for implementing patient- and family-engaged care to support occupations that are meaningful to children and their families
Meet your instructors

Nicole Quint
Nicole Quint is a professor in the Department of Occupational Therapy, College of Health Care Sciences at Nova Southeastern University. She serves as the program director for the postprofessional DrOT program and the dual-degree DrOT/PhD program. With more than 20 years of pediatric experience, Dr. Quint specializes in…

Elise Bloch
Elise served on the faculty of NSU for 9 years and at FIU for 25 years and has worked as a pediatric OT in numerous settings. She has presented at national and international conferences on patient- and family-centered care and health professional education. In her previous position at FIU, she was a founding member of the…
Chapters & learning objectives

1. Are We Truly Listening? The Role of Patient- and Family-Engaged Care in OT
On this episode of Pediatric Pioneers, we discuss how patient- and family-engaged care (PFEC) can improve patient outcomes, enhance health literacy, and reduce medical errors, along with actionable steps you can take to integrate these principles into your practice.
More courses in this series

What Is Occupational Therapy’s Distinct Role in School Mental Health?
Nicole Quint and Susan Bazyk

How Do We Create Opportunities for Occupation-Based Practice in Pediatrics?
Nicole Quint and Wendy Stav

How Can You Safely Maximize Occupation and Quality of Life in Children With CHD?
Nicole Quint and Nicole Schwam

What Is the Call to Action for Sensory Integration Intervention?
Nicole Quint and Sarah Schoen

Rehabilitation and Educational Technology: Where Do I Start?
Nicole Quint and Melissa Schaeffer

How Can We Unlock the Potential for Self-Determination in Youth?
Amy Coopersmith and Nicole Quint

Are We Truly Listening? The Role of Patient- and Family-Engaged Care in OT
Nicole Quint and Elise Bloch