Cancellations and Exercise Noncompliance: Can RTM Help Us?

Presented by Phil Plisky, Anang Chokshi, and Jon Ide-Don

Cancellations and Exercise Noncompliance: Can RTM Help Us?

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Rehab and Performance Lab: Cancellations and Exercise Noncompliance: Can RTM Help Us? (Episode 21)

Audio Runtime: 52 Minutes; Learning Assessment Time: 21 Minutes

Dr. Anang Chokshi, a dual board-certified PT and one of the architects behind remote therapeutic monitoring (RTM) codes, joins digital health expert Dr. Jon Ide-Don for a timely conversation with host Phil Plisky. Together, they explore why patients cancel, ghost HEPs, and drop off care—and how rehab professionals like you can change that. From rethinking engagement beyond “compliance” to weaving digital tools into every day practice, this episode offers real-world strategies that can elevate your outcomes and your patient relationships. Tune in as we ask, “Can RTM be more than just a billing code?”

Learning Objectives
  • Analyze the evidence on technology-enabled rehabilitation and its impact on patient engagement
  • Apply evidence-based strategies to implement digital tools that foster patient engagement in clinical practice
  • Solve patient case scenarios in which technology enhances both clinical outcomes and patient engagement

This is an audio-only course. Additional materials are available for download within the course. To receive continuing education credit, complete the course and the accompanying quiz.

Meet your instructors

A person in a dark polo shirt smiles against a wavy white background.

Phil Plisky

Dr. Phil Plisky is a professor in the University of Evansville’s Doctor of Physical Therapy and PhD in Health Professions Education programs. He is the host of the Medbridge Rehab and Performance Lab podcast and founder of the Coaches Club at

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A smiling person wearing glasses and a black shirt stands amidst greenery, representing medbridge's dedication to lifelong learning in healthcare.

Anang Chokshi

Anang Chokshi is a physical therapist double board certified in sports and orthopedics by ABPTS. He is a digital healthcare expert and entrepreneur focused on supporting innovative technologies and evidence-based clinical pathways to digitally transform the healthcare industry and improve access to care while focusing on both…

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A man with short black hair and a blue shirt smiles in front of a beige paneled wall, representing medbridge hybrid care.

Jon Ide-Don

Jon Ide-Don is a digital health leader and expert in building digital health products that deliver care at scale. As director of clinical programs at Medbridge, Jon leads the clinical content team in defining and developing best-in-class digital care pathways that are clinically rigorous and patient-first. Jon has his…

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Chapters & learning objectives

Cancellations and Exercise Noncompliance: Can RTM Help Us?

1. Cancellations and Exercise Noncompliance: Can RTM Help Us?

Anang Chokshi and Jon Ide-Don join host Phil Plisky to explore how RTM can help address cancellations, exercise noncompliance, and patient drop-off by enhancing engagement and extending care beyond the clinic.

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