Caregiver Communication: Orienting Family to Dementia Caregiving

Presented by Joy Goldsmith and Elaine Wittenberg

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Video Runtime: 19 Minutes; Learning Assessment Time: 4 Minutes

This series guides healthcare providers and professionals from home health, hospice, and palliative care, as well as those working with individuals with chronic and complex illnesses, on how to communicate more effectively with team members and coworkers. Our courses will help you develop communication and trust-building skills for the healthcare setting, helping fill practice gaps that are common causes of burnout, absenteeism, and moral distress.

Learning Objectives

Identify ways to learn about the family
Highlight unique needs of families in dementia
Outline the TRUST communication tool

Meet your instructors

Smiling woman with gray shoulder-length hair in a dark pink shirt stands against white, representing confidence in hybrid care solutions.

Joy Goldsmith

Joy Goldsmith, PhD, conducts research about health communication science in the context of healthcare provider training and serious and chronic illness. CommunicateComfort.com, a longtime initiative of Dr. Goldsmith, offers a range of research interventions and education/training curricula for healthcare providers. Storyboard…

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A smiling woman with curly gray hair and an orange top stands against a white background, embodying medbridge's approachability.

Elaine Wittenberg

Elaine Wittenberg holds a PhD in communication from the University of Oklahoma and has authored more than 150 peer-reviewed articles on hospice and palliative care communication. She is coauthor of seven books pertaining to palliative care, family communication, and nursing, three of which have been awarded Book of the Year…

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Chapters & learning objectives

1. Orienting Family to Dementia Caregiving

First, we consider simple questions to learn about the family and identify the surrogate. Second, we identify the unique needs of families in dementia. Third, we explore the TRUST communication tool for building rapport and relationships with the family.