Professional Communication: Ethical Communication and a Culture of Safety
Presented by Joy Goldsmith and Elaine Wittenberg
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This series guides healthcare providers and professionals in home health, hospice, and palliative care to communicate more effectively with team members and coworkers. The modules in this series provide communication and trust-building skills within the healthcare setting, helping fill practice gaps that are common causes of burnout, absenteeism, and moral distress.
Learning Objectives
- Analyze ethical communication and its link to a culture of safety
- Distinguish six components of ethical communication practice
Meet your instructors
Joy Goldsmith
Joy Goldsmith, PhD, conducts research about health communication science in the context of healthcare provider training and serious and chronic illness. CommunicateComfort.com, a longtime initiative of Dr. Goldsmith, offers a range of research interventions and education/training curricula for healthcare providers. Storyboard…
Elaine Wittenberg
Elaine Wittenberg holds a PhD in communication from the University of Oklahoma and has authored more than 150 peer-reviewed articles on hospice and palliative care communication. She is coauthor of seven books pertaining to palliative care, family communication, and nursing, three of which have been awarded Book of the Year…
Chapters & learning objectives
1. Ethical Communication and a Culture of Safety
First, we will describe ethical communication and its link to a culture of safety. Second, we will identify and demonstrate six components of ethical communication. Putting these tools into practice requires some awareness of your own communication and the communication of others. These skills can support the quality and productivity of your work environment, as well as improve patient experiences and outcomes in home health, hospice, and palliative care.
More courses in this series
Professional Communication: Constructive Conflict With Coworkers
Joy Goldsmith and Elaine Wittenberg
Professional Communication: Ethical Communication and a Culture of Safety
Joy Goldsmith and Elaine Wittenberg
Professional Communication: Strategies for Working With Difficult Coworkers
Joy Goldsmith and Elaine Wittenberg
Caregiver Communication: Orienting Family to Dementia Caregiving
Joy Goldsmith and Elaine Wittenberg
Caregiver Communication: Talking About Dementia With Patients and Families
Joy Goldsmith and Elaine Wittenberg
Caregiver Communication: Starting the Conversation About Hospice and Dementia
Joy Goldsmith and Elaine Wittenberg