Home Health Excellence: Quality Improvement and Best Practices

Presented by Kim Tate and Natalie Venable

Video Runtime: 21 Minutes; Learning Assessment Time: 42 Minutes

This course provides a comprehensive overview of quality improvement and best practices in home health, equipping participants with the knowledge and tools to enhance care delivery. By understanding and applying the principles of QAPI, leveraging patient feedback, implementing evidence-based practices, and utilizing quality metrics, home health professionals can significantly improve patient outcomes and overall care quality. By the end of the course, participants will be equipped with practical tools and knowledge to drive continuous improvement in their home health practice, ultimately leading to better patient outcomes and higher satisfaction. Whether you are new to home health or looking to refine your quality improvement strategies, this course provides valuable insights and actionable steps for advancing care quality.

Learning Objectives

Define the principles and processes of Quality Assurance and Performance Improvement (QAPI) in home health
Recognize methods for assessing patient experience and feedback to enhance care quality
Highlight evidence-based care guidelines and best practices to improve patient outcomes
Identify quality metrics and benchmarks to evaluate and improve outcomes in home health

Meet your instructors

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Kim Tate

Kim Tate is a registered nurse with more than three decades of healthcare experience. She is a passionate clinical leader who strives to deliver quality care and positive patient outcomes. She has a bachelor of science in nursing, with a proven track record of facilitating and leading the effectiveness of clinical programs,…

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Natalie Venable

Natalie Venable earned her bachelor of science in occupational science from Eastern Kentucky University in 2012, followed by a master of science in occupational therapy in 2014. Her extensive career as an occupational therapist spans various settings, including outpatient care for both adult and pediatric populations, skilled…

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Chapters & learning objectives

1. Quality Assurance and Performance Improvement

This chapter will introduce the fundamentals of Quality Assurance and Performance Improvement (QAPI) in the home health context. Participants will learn about the regulatory requirements set by the Centers for Medicare & Medicaid Services (CMS) and key elements of QAPI.

2. The Patient Experience

This chapter focuses on the importance of patient satisfaction and feedback in the quality improvement process. Participants will learn about the Consumer Assessment of Healthcare Providers and Systems (CAHPS) methods for effectively gathering patient feedback and how to use this information to drive improvements in care delivery.

3. Evidence-Based Care and Best Practices

This chapter covers the application of evidence-based care guidelines and best practices to enhance patient care in home health. Participants will be able to describe how to access, interpret, and implement these guidelines to ensure high-quality, consistent care.

4. Quality Metrics and Benchmarks

This chapter will explore the use of quality metrics and benchmarks to evaluate and improve home healthcare outcomes. Participants will learn about key metrics used in the industry, how to interpret these metrics, and strategies for using them to drive quality improvement.