Motivational Interviewing: Mastering Active Listening
Presented by Dawn Clifford
Nonfinancial: Dawn Clifford has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Patients want practitioners who are great listeners. Enhance your active listening skills through improving your reflective practice. In delivering affirmations, reflections, and summaries that highlight your patients’ strengths and motivations, you provide the support they need to take an active role in their rehabilitation and recovery.
Order of Courses:
- Motivational Interviewing: Taming Your Fixing Reflex
- Motivational Interviewing: Listening for Change
- Motivational Interviewing: Mastering Active Listening
- Motivational Interviewing: Building Patient Motivation
- Motivational Interviewing: Planning for Change
- Motivational Interviewing: Supporting Your Patients in the Digital Age
Microlearning Options:
- Cultivating Partnership With Motivational Interviewing
- Research Brief: Motivational Interviewing in the Digital Age
- Patient-Centered Care Through Digital Platforms
- Motivational Interviewing When You're Short on Time: Setting Expectations
- Motivational Interviewing When You're Short on Time: Open-Ended Questions
- Motivational Interviewing When You're Short on Time: Narrowing Focus
- Motivational Interviewing When You're Short on Time: Reflective Listening
- Motivational Interviewing When You're Short on Time: Assessing Patient Understanding
- Motivational Interviewing When You're Short on Time: Building Partnership
Meet your instructor
Dawn Clifford
Dawn Clifford is a professor and graduate coordinator at Northern Arizona University. Dr. Clifford earned her BS in nutrition and dietetics at NAU and completed her dietetic internship at the Greater Los Angeles VA Hospital. After working as an outpatient dietitian for a few years, Dr. Clifford returned to school to complete…
Chapters & learning objectives
1. Active Listening Responses to Enhance Therapeutic Alliance
The use of verbal and nonverbal listening skills can dramatically enhance your patient’s clinic experience. Explore the benefits of reflections, affirmations, and summaries within the patient–practitioner interaction. Dialogue and demonstration examples provide evidence of how these active listening skills can strengthen the therapeutic alliance.
2. Reflective Practice to Progress the Conversation
Mirroring back what the patient is saying can make the conversation feel stagnant and like you’re talking in circles. Learn how to incorporate complex reflections to enhance your interactions and communicate empathy and curiosity. When you incorporate complex reflections into your interactions with patients, you demonstrate a desire to truly understand your patients’ experiences in their rehab and recovery journey.
3. Reflections That Motivate
Learn how to tune your ears to hear your patients’ personal motivations for change and deliver reflective listening responses that highlight those reasons. Short, concise reflections of change talk can increase motivation for change and enhance the practitioner–patient relationship.
More courses in this series
Motivational Interviewing: Taming Your Fixing Reflex
Dawn Clifford
Motivational Interviewing: Listening for Change
Dawn Clifford
Motivational Interviewing: Mastering Active Listening
Dawn Clifford
Motivational Interviewing: Building Patient Motivation
Dawn Clifford
Motivational Interviewing: Planning for Change
Dawn Clifford
Motivational Interviewing: Supporting Your Patients in the Digital Age
Dawn Clifford
Cultivating Partnership With Motivational Interviewing
Dawn Clifford
Research Brief: Motivational Interviewing in the Digital Age
Dawn Clifford
Patient-Centered Care Through Digital Platforms
Dawn Clifford
Motivational Interviewing When You're Short on Time: Setting Expectations
Dawn Clifford
Motivational Interviewing When You're Short on Time: Open-Ended Questions
Dawn Clifford
Motivational Interviewing When You're Short on Time: Narrowing Focus
Dawn Clifford
Motivational Interviewing When You're Short on Time: Reflective Listening
Dawn Clifford
Motivational Interviewing When You're Short on Time: Assessing Patient Understanding
Dawn Clifford
Motivational Interviewing When You're Short on Time: Building Partnership
Dawn Clifford
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