Motivational Interviewing: Supporting Your Patients in the Digital Age
Presented by Dawn Clifford
Nonfinancial: Dawn Clifford has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Patients want individualized support in a timely manner. Technology is being used in many capacities to support the behavior change process for patients across disciplines. In this course, you’ll learn about the different forms of technology being used to enhance patient care within the rehabilitation fields, along with tips for maximizing the delivery of services. You will also learn communication tips across multiple digital platforms and how to best help a patient when you’re short on time.
Meet your instructor
Dawn Clifford
Dawn Clifford is a professor and graduate coordinator at Northern Arizona University. Dr. Clifford earned her BS in nutrition and dietetics at NAU and completed her dietetic internship at the Greater Los Angeles VA Hospital. After working as an outpatient dietitian for a few years, Dr. Clifford returned to school to complete…
Chapters & learning objectives
1. Patient-Centered Care in a Digital Age
In this first chapter, learn about the various digital platforms being used to provide patient-centered care, evidence in support of a variety of technological approaches, and how motivational interviewing can enhance care when using these platforms.
2. Overcoming Barriers to Communication in a High-Tech World
With each technology-based platform, there are varying barriers that can arise that hinder communication and patient care. Learn about these barriers and strategies to mitigate these challenges to ultimately enhance your interactions with patients when using these platforms.
3. Supporting Motivation When You’re Short on Time
This chapter includes tips for aligning your communication style with motivational interviewing when you only have a few minutes for a brief patient interaction, whether that be over the phone, video conference, or messaging.
More courses in this series
Motivational Interviewing: Taming Your Fixing Reflex
Dawn Clifford
Motivational Interviewing: Listening for Change
Dawn Clifford
Motivational Interviewing: Mastering Active Listening
Dawn Clifford
Motivational Interviewing: Building Patient Motivation
Dawn Clifford
Motivational Interviewing: Planning for Change
Dawn Clifford
Motivational Interviewing: Supporting Your Patients in the Digital Age
Dawn Clifford
Cultivating Partnership With Motivational Interviewing
Dawn Clifford
Research Brief: Motivational Interviewing in the Digital Age
Dawn Clifford
Patient-Centered Care Through Digital Platforms
Dawn Clifford
Motivational Interviewing When You're Short on Time: Setting Expectations
Dawn Clifford
Motivational Interviewing When You're Short on Time: Open-Ended Questions
Dawn Clifford
Motivational Interviewing When You're Short on Time: Narrowing Focus
Dawn Clifford
Motivational Interviewing When You're Short on Time: Reflective Listening
Dawn Clifford
Motivational Interviewing When You're Short on Time: Assessing Patient Understanding
Dawn Clifford
Motivational Interviewing When You're Short on Time: Building Partnership
Dawn Clifford
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