SurThriveLeadership: Engaging and Inspiring Others
Presented by Linda M. Shell
Non-Financial: Linda M. Shell has no competing non-financial interests or relationships with regard to the content presented in this course.
It is essential that leaders understand the role of leading others, since without followers, there is no leadership. The workforce of today is very different from that of previous generations and demands a higher level of leader. Leaders must be adaptable, flexible, passionate, and collaborative. Employees want to be actively engaged in every aspect of the work. Communication skills and conflict management are essential to the leadership role. This course focuses on the role of the leader in building trust, understanding generational differences, conflict management, coaching for development, and communication. Last Reviewed: January 2024
Meet your instructor
Linda M. Shell
Dr. Linda Shell is an advanced practice nurse, consultant, and educator with a passion for developing leaders, delivering quality care, and challenging the status quo of long-term care. As principal of lindashell.com, she collaborates with organizations across the country on education, leadership development, post-COVID…
Chapters & learning objectives
1. Building a Team
Leaders achieve the goals of the organization through those that follow them. It is important that leaders know how to lead a team and understand what team members expect from them. This chapter will discuss the characteristics of effective leadership and their impact on engaging and inspiring others.
2. Generational Difference in the Workplace
There are three plus generations in today’s workplace, including Millennials, GenXers, and Baby Boomers. Each generation sees the world through a very different lens and therefore has different expectations of a leader. This chapter will discuss generational differences, why they exist, and how leaders can effectively lead in a diverse work setting.
3. Talk Less and Listen More
Employees are seeking opportunities to grow, develop, learn, and engage in the workplace. It is essential that leaders get to know the specific needs of individual staff and assist them in their professional growth. One of the most effective methods of coaching, engaging employees in problem solving, and assisting them in development is through the use of questioning. This chapter will discuss the art of coaching using open-ended questions and the power of listening.
4. Engaging in Difficult Conversations
Leaders will experience a variety of conflict during the course of their career. It is essential that conflict is addressed quickly and effectively. Leaders often avoid conflict, impacting relationships and reducing effectiveness. This chapter will discuss the steps a leader can take for engaging in difficult conversations, resolving conflict, and building positive work relationships.
5. Communicating for Impact
Communication of all types occurs at every level of an organization. Effective communication skills are essential for achieving positive outcomes, meeting expectations, and improving quality. This chapter will discuss strategies for improving communication.
More courses in this series
SurThriveLeadership: Becoming a SurTHRIVELeader
Linda M. Shell
SurThriveLeadership: Discovering Your Leadership DNA
Linda M. Shell
SurThriveLeadership: Increasing Emotional Intelligence
Linda M. Shell
SurThriveLeadership: Engaging and Inspiring Others
Linda M. Shell
SurThriveLeadership: Role of the Leader in Guiding Change
Linda M. Shell
Frequently asked questions
Everything you need to know about Medbridge courses.
Who creates Medbridge courses?
We work with industry-leaders, top researchers, and consultants to build content roadmaps that are then structured into courses, filmed, and edited by our production team before being launched to our site.
How often does Medbridge release new courses?
New courses are added monthly and are automatically included in your subscription as they launch.
How often does Medbridge update courses?
Medbridge reviews its courses annually for relevance and to assess if content is up to date. Based on these reviews it may be determined that a course is out of date resulting in the course being re-filmed or retired, if the content is no longer needed (e.g. a replacement course already exists, the concepts are no longer best practice, etc.).
How many courses does Medbridge offer?
We have over 3,000 accredited courses and we are continually updating our library with new courses. Check our course library for the most up-to-date count for your discipline.
Are there any additional fees for taking a Medbridge course?
There are no additional fees for taking a Medbridge course, obtaining a course certificate of completion, earning CEUs as a subscriber, or accessing any of the additional tools your subscription may include.
Is there a limit to the number of courses I can take?
There is no limit to the number of courses you can take as a subscriber! As a subscriber to Medbridge, you have unlimited access to over 3,000+ accredited CE courses.
If you are a Premium subscriber, you also have unlimited access to our Patient Engagement Tools such as the Home Exercise Program, Patient Education Library, Orthopedic Exam Tests, and Manual Therapy Techniques. We have over 7,000 exercises and over 650+ videos and handouts of patient education resources with more exercises and patient education added to the library based on subscriber feedback, volume of request and specialities.
What is your refund policy?
You are eligible for a refund provided your request is received within 30 days of your subscription purchase and your account has no activity.