Information Assistive Technology

Presented by Donna Case

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Video Runtime: 56 Minutes; Learning Assessment Time: 31 Minutes

This course explores the ways assistive technology (AT) supports effective information exchange for individuals with disabilities, addressing both verbal and written communication. Participants will examine common barriers to communication and learn strategies to facilitate successful interactions through the use of augmentative and alternative communication (AAC) systems and built-in digital accessibility tools. The course also outlines the therapist’s role in assessment and implementation and introduces a range of AT options available on computers, tablets, and smartphones. Designed for occupational and physical therapy practitioners, speech-language pathologists, and other professionals working in clinical, educational, or community settings, this course emphasizes practical tools and strategies to enhance communication access and independence.

Learning Outcomes
  • Define the process of verbal and written information exchange
  • Recognize common barriers that may disrupt information exchange for individuals with disabilities
  • Identify the role of occupational and physical therapy practitioners in the provision of augmentative and alternative communication (AAC)
  • List built-in accessibility features on laptops, tablets, and smartphones that support information exchange

Meet your instructor

A woman with curly hair and glasses stands against a white background, representing modern healthcare education at medbridge.

Donna Case

Donna Case, PhD, OTL, began her work with assistive technology more than 40 years ago when working with adults with significant multiple disabilities who had been removed from Michigan’s state institutions. She received a master’s degree in interdisciplinary technology from Eastern Michigan University to facilitate her…

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Chapters & learning objectives

Information Exchange Systems

1. Information Exchange Systems

This chapter introduces the foundational concept of information exchange, including verbal, written, and nonverbal communication. Learners will identify common barriers that disrupt communication for individuals with disabilities, such as language differences, emotional challenges, or information overload. The content highlights the importance of inclusive communication systems to support understanding and connection across diverse populations.

Augmentative and Alternative Communication (AAC)

2. Augmentative and Alternative Communication (AAC)

This chapter explores AAC systems as essential tools for individuals with limited or no functional speech. Learners will review different types of AAC—ranging from no-tech to high-tech solutions—and examine the therapist’s role in assessment, vocabulary selection, and implementation. Key considerations include motor, cognitive, sensory, and language components to ensure that the chosen AAC method meets the individual’s needs and environment.

Computers, Laptops, Tablets, and Smartphones

3. Computers, Laptops, Tablets, and Smartphones

This chapter presents a wide range of built-in accessibility features available on digital devices to support information input and output for individuals with disabilities. Topics include screen readers, speech-to-text programs, on-screen keyboards, and alternative access methods such as eye gaze and sip & puff systems. Learners will gain a deeper understanding of how to match digital tools to client needs to enhance communication, learning, and independence.