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Culturally and Linguistically Appropriate Services for Hospice and End-of-Life

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Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

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This course teaches healthcare practitioners how to provide culturally and linguistically appropriate care at the end of life, which can be one of the most charged and emotional phases of care. Learners will explore the process of assessing, respecting, and providing for patients' communication, identity, mobility, cultural, spiritual, and religious needs. Other key elements covered include the role of the chaplain, pain management, and advance directives. Knowledge gleaned from this course will help learners build trust with their patients and deliver excellent person-centered care.

Course Objectives
1. Assess and meet the communication and mobility needs of patients receiving hospice and end-of-life care, while considering their cultural and linguistic backgrounds
2. Respect and address the identity, culture, and religious practices of patients during the provision of hospice and end-of-life care, understanding the role of the chaplain as an advocate
3. Effectively communicate patients' needs, beliefs, and preferences to the care team, ensuring a person-centered approach to care
4. Understand the factors that should be considered when treating pain in the context of hospice and end-of-life care

This course was designed to help organizations in all settings meet their requirements for providing person-centered care outlined by The Joint Commission, ACHC, CHAP, CMS, and the Affordable Care Act. It has also been verified to align with the CHAP Hospice Standards of Excellence HPFC 3.I in Hospice Patient/Family-Centered Care, and it provides training to help organizations meet the following federal regulations related to hospice services:

Estimated Runtime: 15 minutes
Last Updated: January 4, 2024
Publication Year: 2023
Reviewed and approved by

Brianna Durand, PT, DPT (she/her)

NOTE: This course is not a substitute for legal advice for any individual provider or situation. Always consult your company's legal or compliance personnel with any questions or concerns related to this subject matter.

This course is a refactored update to our previous course: Cultural Competency: During End-of-Life Care.

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