Supervision Skills: Directing the Nursing Assistant Part 2

1. Inspect What You Expect

Auditing performance of the CNA the Licensed Nurse is supervising is an important part of ensuring quality resident care. This section will provide strategies on auditing and monitoring as the nurse is performing nursing tasks. This section will review the strategies inherent in Management By Walking Around. These strategies can also assure that resident’s care is being provided in an environment without abuse or neglect.

2. Prompting Performance Improvement

Once performance deficiencies are identified, it is part of the Licensed Nurse’s responsibility to correct the issue to assure resident safety and satisfaction. The skill and strategies that are needed to provide the CNA staff with appropriate correction will be presented. These actions will take the CNA staff to a higher level of performance and will decrease the effort needed by the Licensed Nurse when supervising that same task.