Ethical Engagement: Essentials in Short-Term Behavioral Health

presented by Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM

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Financial: Ellen Fink-Samnick receives compensation from MedBridge for the production of this course. She has no other relevant financial relationships.

Nonfinancial: Ellen Fink-Samnick has no competing nonfinancial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

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Video Runtime: 61 Minutes; Learning Assessment Time: 39 Minutes

The frontline interdisciplinary workforce faces an increased incidence and prevalence of complex chronic illnesses that encompass physical, behavioral, and psychosocial health. Patients within healthcare settings have become tougher to engage, which impacts successful engagement in treatment processes. Implicit and explicit biases can easily impede the ethical effort of any member of the care team. However, defined tactics will ensure greater success in maneuvering through these challenging themes.

This course is part of a three-part series that will address:

Ethical engagement of patients and colleagues

Ethical screening, assessment, and treatment planning

Application of ethical interventions for population-based treatment

This initial four-chapter course will enhance workforce understanding of how these biases impact patient engagement and provide clear strategies to reconcile these issues with application opportunities. The course content is applicable for all members of the interprofessional care team across the transitions of care, e.g., primary and specialty care, ambulatory, ED, acute and long-term care settings, home health, and community-based settings, particularly for case managers, nurses, physicians, physical therapists, occupational therapists, respiratory therapists, speech-language pathologists, and social workers.

Meet Your Instructor

Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM

Dr. Ellen Fink-Samnick is an award-winning industry entrepreneur who empowers healthcare's interprofessional workforce. She is a subject matter expert on ethics, health equity and quality, integrated care, interprofessional teams, professional case management, and trauma-informed leadership. Her latest books include The Ethical Case Manager: Tools and Tactics, The Social Determinants of Health: Case Management's Next Frontier,…

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1. Effecting Patient Engagement

One of the toughest things for our workforce is to start where patients are versus where the well-intentioned professional wants them to be. This chapter will define, demonstrate, and discuss the connection between implicit and explicit biases with professional ethics. Bias busters will be presented to advance ethical patient engagement.

2. Moving From Compliance to Adherence

Professionals have long used the terms compliant and noncompliant to note patient engagement in treatment. However, a cultural shift is on the rise. Patient adherence, which reviews a person’s behavioral response, is instead becoming the preferred terminology. Learn about this distinction and how it plays out in daily practices.

3. Unbiased Interviewing

Patient priorities are often different from those of the practitioner. Learn how to employ the ABCs of interviewing with patients and more effectively and ethically engage patients in the treatment process.

4. Be Mindful of Ethical Engagement Gaps

The established resources of professional guidance, such as regulations, codes of ethics, and standards of practice, may imply that professionals should be able to engage with all patients. However, this goal may not always be possible as factors can impede patient engagement. Explore the ethical hot buttons faced by the workforce, how to prioritize the industry’s ethical principles, and how to implement ethical engagement.

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