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presented by Mark D. Valenti, BA and Brittany M. Wilson, BSN, RN
Financial: Mark Valenti receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.
Non-Financial: Mark Valenti has no competing non-financial interests or relationships with regard to the content presented in this course.
Financial: Brittany Wilson receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.
Non-Financial: Brittany Wilson has no competing non-financial interests or relationships with regard to the content presented in this course.
Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.
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Mark D. Valenti, BA
Mark D. Valenti has a background in health systems management, human behavior, and patient activation. He enjoys connecting with partners such as the National Board of Medical Examiners with their Health Coach Program in China or with Australia's Flinders University on an innovative approach to patient chronic condition self-management. Mark helps others uncover their intrinsic…
Read full bioBrittany M. Wilson, BSN, RN
Brittany Wilson, BSN, RN, has experience in critical care medicine, interventional telemetry, home care, and care management. She has experience partnering with primary care offices to simplify their processes. Brittany coaches providers in real time on the front line as they communicate with patients, providing mentorship and guidance through a motivational interviewing lens. She has…
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1. Introduction to Post-Acute Care
After hospitalization, some patients will require continued care. Care can occur in a facility, in ongoing outpatient therapy, or in the home. Care is focused on recovery and management. This chapter explores the emotional impact on the patient and strategies providers can use to express empathy and guide change. This chapter includes two provider–patient videos: Effective Guidance and Ineffective Guidance.
2. Post-Stroke: Expressing Empathy
A stroke, hospitalization, and post-acute service partnership can impact a patient’s emotions. The provider can effectively use a motivational interviewing approach to guide healthy behaviors. Some patients may experience depressive symptoms subsequent to the stroke and post-stroke events. A provider can help promote confidence and activate a demotivated patient via motivational interviewing and behavioral activation. This chapter includes a video that demonstrates competent practice.
3. Cultivating Change Talk
Change talk occurs when patients express a desire, ability, reason, and need to change their behavior. A provider can cultivate change talk by actively encouraging the patient’s own language in favor of the change goal and confidence for making that change. A provider can build on the collaborative conversation to promote change talk. This chapter includes a video that demonstrates competent practice.
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