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Patient-Centered Care: Motivational Interviewing and Health Coaching

presented by Tracey Collins, PT, PhD, MBA, GCS

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Disclosure Statement:

Financial: Tracey Collins receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.

Non-Financial: Tracey Collins has no competing non-financial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

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Video Runtime: 73 Minutes; Learning Assessment Time: 38 Minutes

Patient-centered care is the cornerstone of patient-centered medical homes (PCMHs) and affordable care organizations (ACOs) as presented in the Affordable Care Act (ACA). It also is essential in meeting the Triple Aim of the Institute for Healthcare Improvement (IHI): better care for individuals, better health for populations, and lower per capita costs. Unfortunately, many health care providers have not been adequately trained in motivational interviewing or health coaching as part of patient-centered care. This course will provide detailed background information on motivational interviewing and health coaching as well as examples of interview questions and techniques to use with your patients to help move toward patient-centered care.

Meet Your Instructor

Tracey Collins, PT, PhD, MBA, GCS

Tracey Collins lives in Clarks Summit, PA, but is originally from Endicott, NY, and is currently an assistant professor at the University of Scranton. She is a board-certified specialist in geriatrics. She has practiced in home health and hospice for more than 20 years. She continues to practice in home health through Commonwealth Home Health…

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Chapters & Learning Objectives

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1. Background Information: Why Motivational Interviewing?

PCMHs, ACOs, and the Triple Aim of the IHI will all be introduced as they relate to patient-centered care and the ACA. Characteristics of patient-centered care will be discussed as they relate to rehabilitation settings.

2. What Is Motivational Interviewing?

The health behavioral models that are common in health care will be introduced as they relate to the foundations of motivational interviewing. Rehabilitation clinicians need training in the background of motivational interviewing if they are going to be successful with patient-centered care in their practices.

3. Communication Styles Commonly Used in Health Care

This chapter will present the three most common communication styles used in health care and provide examples on when best to use each of them.

4. Categories of Questions to Ask in MI

The 14 most common types of questions to ask in MI will be presented, along with examples of each to use with your patients.

5. Health Coaching

The definition, process, and antecedents of health coaching will be discussed. Typical questions to ask your patient using health coaching will be presented with examples.

6. Health Coaching Examples in the Literature

Examples of health coaching in the current literature will be discussed, including Coach2Move, Walk On!, and I-CAN.

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