Recorded Webinar

Hospice and Technology: Strategies to Improve Clinical Capacity

With ongoing capacity constraints due to the nursing shortage, hospice agencies are currently challenged to find effective strategies to optimize clinical capacity.

Presented in partnership with Medalogix and Maxwell Healthcare Associates, this recorded webinar discusses how innovation and technology can help mitigate workforce shortages, retain employees, and improve your agency's ability to maintain capacity. The recording also includes a case study and examples from industry leader Interim HealthCare of the Upstate, who has successfully incorporated technology into their organization.

Watch this recorded webinar to learn:

How technology can support onboarding and measure time-to-productivity
How to incorporate tools to stratify risk and maximize visit utilization based upon predictive analytics
Actionable ways to help staff solve challenges with technology

This recorded webinar is informational only and is not accredited.

About the Recorded Webinar

Meet the Authors

Charles McDonough, MHA

CEO at Interim HealthCare of the Upstate

Charles McDonough is an experienced healthcare professional with vast experience in operational leadership and change management within post-acute systems, focusing on in-home care. He has dedicated his professional career to establishing industry-leading methodologies in post-acute … operations, specializing in process and procedure optimization, expense reduction through lean management principles, and developing/implementing technical and operational care solutions. Charles currently oversees Interim HealthCare of the Upstate, a regional post-acute services provider, ensuring a high level of care that is both patient-centered and based on clinical best practices.

Joseph Brence, PT, DPT, MBA, FAAOMPT

Head of Clinical Strategy at MedBridge

Joseph is an energetic healthcare innovator and leader with a demonstrated track record of clinical excellence, specifically focusing on strategies to transform the delivery of post-acute care. Joseph is currently employed by MedBridge as the Head of Home and Community Care Strategy … and Solutions. Prior to this role, he focused on innovation, strategy and education within the post-acute division of a large IDFS. Joseph is an equity partner at the Nxt Gen Institute of Physical Therapy and sits on the advisory board for the Rangos School of Health Sciences at Duquesne University. He has assisted with national healthcare strategy efforts at the American Physical Therapy Association, as well as the Department of the VA. Joseph is also a faculty member at NYU as a course lead for entrepreneurship and strategic management.

Kelly Minor

Client Executive at Medalogix

Kelly brings 10+ years of customer relationship experience to her Medalogix clients, providing individualized support, leadership, and expertise to ensure her clients maximize the value of Medalogix solutions and provide their patients with optimal care.

Nena Hart, MSN RN, CDONA, CHPN, CLHP, RAC-CT

Consultant at Maxwell Healthcare Associates

Nena Hart lives in Hawaii with her husband Jed and their 4 children. She is a Registered Nurse and has a history of transforming stagnant regions struggling with their staffing and systems into thriving operations with high-performing teams. Through more than a decade of post-acute … care leadership, Nena has seen the negative effects of staffing instability on census growth and quality outcomes. Nena grew the census in her own region from 700 to over 1500 patients and opened 10 denovo locations, all in under 3 years. She is a certified ACHC and CHAP accreditation consultant in Home Care, Palliative Care, and Hospice. As a regional vice president of operations, she led her region to the largest parent provider survey in the nation at that time. She is a Certified Lean Healthcare Professional (CLHP) and has her Master's in Nursing Administration and is the Owner of Hart Healthcare Solutions, which helps post-acute care companies take back the operational health of their organization, improve efficiency, stop the vicious cycle of critical staffing, enhance survey outcomes, and ultimately improve patient care.

Who is this recorded webinar for?

This recorded webinar is an ideal resource for:

All practitioners in leadership roles
Healthcare executives, c-suite, owners
Managers, administrators, and other healthcare leaders

These best practices can be applied in the following settings:

Hospice

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Hospice and Technology: Strategies to Improve Clinical Capacity