How to Reduce Referral Rejection Rates at Your Home Health Agency

The demand for home health services rose dramatically during the pandemic and has continued to stay higher than pre-pandemic levels—yet due to staffing shortages and sicker patients, agencies have been unable to keep up with the demand.

These high referral rejection rates affect home health agencies on multiple levels, from lower Medicare reimbursement rates to poor patient outcomes and increased burden on remaining staff, driving a vicious cycle of low employee morale and high turnover. But the good news is that healthcare technology offers an opportunity for agencies to address the problem of referral rejection rates by seeing more patients faster while also improving staff satisfaction and quality of care. In our new guide, you’ll learn:

  • The primary factors contributing to the highest referral rejection rates seen in the industry.
  • The effects of high referral rejection rates on agencies, patients, and staff.
  • How healthcare technology can help agencies boost clinical capacity.
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Who is this guide for?

This guide is an ideal resource for:

  • All practitioners in leadership roles
  • Healthcare executives
  • Managers, administrators, and other healthcare leaders

These best practices can be applied in the following settings:

  • Home Health

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