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Aloma (Cookie) Gender

MSN, RN, CRRN-R

Aloma (Cookie) Gender, RN, MSN, CRRN-R, is an administrator and nurse executive with more than 40 years of experience in creative leadership at rehabilitation health care facilities. She has a demonstrated track record of delivering quality, cost-effective nursing and clinical care through competencies in strategic analysis, problem-solving, decision-making, teaching, performance improvement, audit tool development, and utilization of computer technology. She is a noted author of more than 16 published professional articles and an accomplished speaker with more than 45 platform presentations.

Cookie has been active in the national Association of Rehabilitation Nurses and served as president for two years in 1992 and 1993. Prior to that, she served as chair of the Rehabilitation Nursing Certification Board and the Rehabilitation Nursing Institute. She served six years on the editorial board of the Rehabilitation Nursing Journal and the board of trustees for CARF (Commission on Accreditation of Rehabilitation Facilities), representing the Association of Rehabilitation Nurses.

In 1998, Cookie received the Distinguished Service Award from the Association of Rehabilitation Nurses.

Cookie has lectured nationally and internationally on various rehabilitation nursing and leadership topics. She has published numerous articles and written chapters for four rehabilitation nursing textbooks (S. P. Hoeman's 2nd, 3rd, and 4th editions of Rehabilitation Nursing and P. A. Chin, D. Finocchiaro, and A. Rosebrough's Rehabilitation Nursing Practice) and one management textbook. In addition, she has been a contributing writer to three editions of Rehabilitation Nursing Concepts and Practice: A Core Curriculum, published by the Association of Rehabilitation Nurses.

Cookie received her bachelor's degree in nursing from the University of San Diego and her master's degree in nursing systems administration from San Diego State University. She is a founding member of the Zeta Mu chapter of Sigma Theta Tau International.

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Bedside Shift Reporting: Improve Outcomes and Patient/Staff Satisfaction

Presented by Aloma (Cookie) Gender, MSN, RN, CRRN-R

Bedside Shift Reporting: Improve Outcomes and Patient/Staff Satisfaction

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 31 Minutes; Learning Assessment Time: 26 Minutes

This course gives participants a detailed description of how to implement and use the evidence-based clinical practice of bedside shift reporting with nursing staff and patients to improve patient outcomes and to increase patient and staff satisfaction. The benefits of bedside shift reporting will be presented. Specific steps on how to implement and hardwire bedside shift reporting will be discussed. This course is appropriate for nurses and nurse leaders working in any inpatient setting, but particularly targets those in acute rehab and acute care settings. This course would also be appropriate for SNF and LTC settings.

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Leader Rounding, Service Recovery, and Postdischarge Initiatives

Presented by Aloma (Cookie) Gender, MSN, RN, CRRN-R

Leader Rounding, Service Recovery, and Postdischarge Initiatives

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 34 Minutes; Learning Assessment Time: 23 Minutes

Hourly rounding and bedside shift reporting are two initiatives that improve outcomes in health care. However, there are other strategies that can also improve patient outcomes and increase patient and staff satisfaction. The importance of activities such as nurse leader daily rounding on patients and administrative rounding on all new admissions will be discussed. Two types of interdisciplinary rounding on patients will be presented. The importance of regular rounding on staff to ensure satisfaction and retention as well as to improve systems and processes for patient safety will be discussed. Ways to involve nonclinical staff in patient satisfaction initiatives and service recovery systems will also be presented. Day-of-discharge celebrations, thank you notes, and discharge phone calls all help to leave a lasting positive impression for patient and families regarding their hospital stay. This course is appropriate for the leaders of nursing, PT, OT, speech-language pathology, and administrative leaders working in any inpatient setting, but particularly targets those in acute rehab and acute care settings. This course would also be appropriate for SNF and LTC settings.

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Hourly Rounding to Improve Outcomes and Patient and Staff Satisfaction

Presented by Aloma (Cookie) Gender, MSN, RN, CRRN-R

Hourly Rounding to Improve Outcomes and Patient and Staff Satisfaction

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 29 Minutes; Learning Assessment Time: 23 Minutes

Hourly rounding is standard to nursing practice in many hospitals, but nurses don't always understand why it is conducted or how the patients and nursing staff benefit. This course discusses how hourly rounding improves patient outcomes, increases patient satisfaction, and increases staff satisfaction. The goals of hourly rounding discussed here will include: reducing patient falls, reducing hospital-acquired pressure ulcers, decreasing call light use, increasing patient satisfaction and overall satisfaction with pain, and increasing staff satisfaction. Specific steps of hourly rounding and how to implement and hardwire the process will be discussed. The role of nursing, as well as interdisciplinary team members, will be addressed. Research studies on this process and their outcomes will also be presented. This course is appropriate for nurses and nurse leaders working in any inpatient setting but particularly targets those in acute rehab and acute care settings.

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