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Motivational Interviewing for the Modern Clinician

Unlock the transformative power of motivational interviewing to improve patient engagement, adherence, and care outcomes.

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About this Certificate Program

This offering provides comprehensive and empowering training for healthcare professionals seeking to leverage motivational interviewing to improve patient engagement, adherence, and care outcomes. Throughout this program, participants will learn skills to tame their fixing reflex, sharpen their listening skills for facilitating change, and master active listening techniques to build rapport and trust with patients. As healthcare reimbursement models shift and patient expectations change, strong communication is essential for ensuring high-quality care. Throughout this series, clinicians will explore strategies to ignite patient motivation and collaboratively plan for transformative behavioral changes, all while navigating the challenges and opportunities presented in the digital age.

Target Audience

While focusing on PTs, AT, OTs, and RNs, this certificate program will be beneficial to any clinician interested in leveraging motivational interviewing to elevate their practice and support patients through behavior change.

Goals & Objectives

  • Define motivational interviewing (MI) and describe the spirit of MI
  • Identify change talk, sustain talk, and discord in patient dialogues, recognizing their importance within a session
  • Demonstrate active listening skills, including reflective listening responses, to elicit change talk and promote patient participation
  • Define and apply SMART goals in the context of MI to support patients in creating realistic and achievable behavior change plans
  • Recognize potential barriers and strategies for supporting patient behavior change using digital care tools, including establishing rapport and trust through technology-supported patient-centered care
  • Utilize time-efficient techniques for conducting MI-inspired sessions when facing time constraints

What's Included in the Certificate Program

Accredited Online Courses*

7 hours of online video lectures and patient demonstrations.

Interactive Learning Assessments

Case-based quizzes to evaluate and improve clinical reasoning.

Case Study Interviews

Recorded Q&A sessions between instructors and practice managers.

Section 1: Mastering Motivational Interviewing in the Digital Age

6 Chapters

Motivational Interviewing: Taming Your Fixing Reflexkeyboard_arrow_down

  • Motivational Interviewing 101Chapter 1

    Learn about the basic principles of motivational interviewing (MI) and why it’s being used by allied health professionals all over the world. Watch how practitioner–patient interactions can be dramatically enhanced with the use of MI techniques, and walk away with practical strategies to start shifting the way you communicate.

  • The Spirit of Motivational InterviewingChapter 2

    The spirit of motivational interviewing refers to the underlying mindset of the practitioner. This chapter covers the four different components that MI practitioners aim to maintain when communicating with their patients in order to create a judgment-free environment for rehab and recovery.

  • Avoiding the Expert TrapChapter 3

    In this session, MI practitioners will become more aware of the human tendency to inundate patients with facts, figures, and recommendations for change. Often attempts to pressure or persuade patients to change are ineffective and can even reduce practitioner–patient alliance. Learn how to shift your approach from the “I have all the answers” mindset toward empowering your patients to contemplate and problem-solve the various steps on their rehab journey.

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Motivational Interviewing: Listening for Changekeyboard_arrow_down

  • Listening for AmbivalenceChapter 1

    Making a behavior change rarely happens in a linear fashion. It’s more common for patients to contemplate changes at first and then experience starts and stops as they attempt the changes. This chapter covers the different stages individuals go through on a typical behavior change journey, which will help the practitioner assess their patients’ readiness to change and better support their patients on the road ahead.

  • Tune Your Ears for the Language of ChangeChapter 2

    When you listen deeply, you will discover that much of what your patient shares falls into the categories of reasons in favor of sticking with their rehab or health-improvement plan and reasons against. Being able to enhance your patients’ motivation starts with hearing the words they use to describe their thoughts and feelings about setting up new patterns to support their recovery.

  • Responding to AmbivalenceChapter 3

    In this chapter, participants will learn how to be more strategic with their responses when their patients are on the fence about change. While there are many ways to respond to patients who are struggling to find motivation, some responses are more effective than others.

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Motivational Interviewing: Mastering Active Listeningkeyboard_arrow_down

  • Active Listening Responses to Enhance Therapeutic AllianceChapter 1

    The use of verbal and nonverbal listening skills can dramatically enhance your patient’s clinic experience. Explore the benefits of reflections, affirmations, and summaries within the patient–practitioner interaction. Dialogue and demonstration examples provide evidence of how these active listening skills can strengthen the therapeutic alliance.

  • Reflective Practice to Progress the ConversationChapter 2

    Mirroring back what the patient is saying can make the conversation feel stagnant and like you’re talking in circles. Learn how to incorporate complex reflections to enhance your interactions and communicate empathy and curiosity. When you incorporate complex reflections into your interactions with patients, you demonstrate a desire to truly understand your patients’ experiences in their rehab and recovery journey.

  • Reflections That MotivateChapter 3

    Learn how to tune your ears to hear your patients’ personal motivations for change and deliver reflective listening responses that highlight those reasons. Short, concise reflections of change talk can increase motivation for change and enhance the practitioner–patient relationship.

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Motivational Interviewing: Building Patient Motivationkeyboard_arrow_down

  • Exploring the Whys of ChangeChapter 1

    The best way to enhance your patient’s motivation is to ask for it. In this first chapter, you’ll learn how simply asking your patient why they care about their rehab journey can stir up the motivation needed to stick with their rehab plan.

  • Drumming Up Change TalkChapter 2

    When patients voice their personal motivations, they are more likely to make and sustain change. In this chapter, you’ll learn specific responses that encourage your patient to share more about their motivations for sticking with their rehab plan.

  • Questions That MotivateChapter 3

    MI practitioners can use a variety of different questions to invite the client to explore their whys. In this chapter, you’ll learn the different types of questions that can be used to invite clients to share their personal motivations for change, with examples and strategies for incorporating this “why” conversation into all of your sessions.

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Motivational Interviewing: Planning for Changekeyboard_arrow_down

  • Exploring the Hows of ChangeChapter 1

    Discover how to help your patients plan for change. Learn strategic questions that help patients fine-tune their action plan and map out the road ahead.

  • SMART GoalsChapter 2

    Helping your patients land on small, realistic goals can help facilitate the behavior change journey and boost their confidence for change. Learn how to ask the right questions that can guide your patients into setting specific action-oriented behavior change goals that fit their life.

  • Troubleshooting Potential Barriers to ChangeChapter 3

    At times, patients set goals and life gets in the way. Explore how to help patients troubleshoot barriers before they arise so that they’re prepared for the road ahead.

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Motivational Interviewing: Supporting Your Patients in the Digital Agekeyboard_arrow_down


Section 2: Handouts & Takeaways

3 Chapters

10 Tips to Enhance Patient Motivation


Motivational Interviewing Cheat Sheet


Extended Reading List


Section 3: Learning Assessment

1 Chapters

Learning Assessment

Dawn Clifford


CEU Approved

7 total hours* of accredited coursework.
MedBridge accredits each course individually so you can earn CEUs as you progress.

      Our clinic could not be happier with MedBridge.

Amy Lee, MPT, OCS
Physical Therapy Central

       MedBridge has allowed us to create a culture of learning that we were previously unable to attain with traditional coursework.

Zach Steele, PT, DPT, OCS
Outpatient Physical Therapy & Rehabilitation Services

    MedBridge has created a cost-effective and quality platform that is the future of online education.

Grant R. Koster, PT, ATC, FACHE
Vice President of Clinical Operations, Athletico Physical Therapy

Frequently Asked Questions

Do I get CEU credit?
Each course is individually accredited. Please check each course for your state and discipline. You can receive CEU credit after each course is completed.

When do I get my certificate?
You will receive accredited certificates of completion for each course as you complete them. Once you have completed the entire Certificate Program you will receive your certificate for the program.

*Accreditation Hours
Each course is individually accredited and exact hours will vary by state and discipline. Check each course for specific accreditation for your license.

Do I have to complete the courses in order?
It is not required that you complete the courses in order. Each Certificate Program's content is built to be completed sequentially but it is not forced to be completed this way.

How long do I have access to the Certificate Program?
You will have access to this Certificate Program for as long as you are a subscriber. Your initial subscription will last for one year from the date you purchase.

Sample Certificate

Sample Certificate

Complete this series to receive your certificate.

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Certificate Program
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