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Building Counseling Skills: Promoting Change

presented by Rebecca Hunting Pompon, PhD

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Disclosure Statement:

Financial— Rebecca Hunting Pompon receives compensation from MedBridge for the production of this course. There are no other relevant financial relationships. Nonfinancial— No relevant nonfinancial relationship exists.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

Accreditation Check:

Clearly we want the best for each of our patients, so we work hard to promote optimum outcomes. However, some of the most difficult and uncomfortable moments in our work are dealing with difficult patient dynamics. In this course, we will explore approaches to managing several difficult situations we face as clinicians - such as patients who are angry or non-compliant - as well as explore ways to support our patients' resilience as they progress.

Meet Your Instructor

Rebecca Hunting Pompon, PhD

Rebecca Hunting Pompon is a faculty member with the University of Delaware's Communication Sciences and Disorders program. She holds an MA. in counseling and a PhD in speech and hearing sciences. Her research explores the impact of chronic stress and other psychosocial factors on post-stroke aphasia rehabilitation. Rebecca trains clinicians in counseling skills and interpersonal…

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Chapters & Learning Objectives

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1. Dealing With Difficult Situations

In this chapter, we will review various approaches to use in some of the most difficult patient interactions, such as when patients are angry, frustrated, noncompliant, or exhibit inappropriate behavior. These approaches will help the clinician build confidence in managing these challenging situations and help foster more trusting and productive clinical relationships with patients.

2. Supporting Patient Progress

In this chapter, we will discuss ways to support patient progress. We will examine the benefits of identifying and building upon patient strengths, and review a three-part strategy to help build resilience in our patients.

3. Building Resilience Q&A

This chapter involves a panel discussion with two clinicians talking about building upon patient strengths and promoting resilience.

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