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Digital Communication Strategies: After the First Visit

presented by Craig Phifer, PT, MHA

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Disclosure Statement:

Financial: Craig Phifer receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.

Nonfinancial: Craig Phifer has no competing nonfinancial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

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Video Runtime: 2 Minutes

Navigate post-initial-encounter interactions in the digital sphere by adopting effective communication tactics that reinforce trust, continuity, and patient-centeredness, empowering you to solidify therapeutic alliances and elevate patient satisfaction after the appointment.

Meet Your Instructor

Craig Phifer, PT, MHA

Craig is an owner and the CEO of Rehabilitation & Performance Institute, a private practice with offices in Kentucky, Indiana, and Illinois. Craig believes that high-quality personalized care, professional flexibility, and profits can all exist together. He recognizes this approach empowers both therapists and patients. Craig serves as the assistant managing editor of Impact Magazine…

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Chapters & Learning Objectives

1. Digital Communication Strategies: After the First Visit

Solidify trust and continuity in virtual interactions after the initial meeting to strengthen therapeutic alliances and patient happiness.

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