You are now viewing our public site. Back to Dashboard

Emotional Intelligence Strategies for Improved Patient Satisfaction

presented by Tonya Miller, PT, DPT, PhD

Accrediting Body:

Target Audience:

Levels:
Disclosure Statement:

Financial: Tonya Miller is the owner of and a consultant for TYM Coaching.

Nonfinancial: Tonya Miller has no competing nonfinancial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

Accreditation Check:
Video Runtime: 10 Minutes, Learning Assessments: 2 Minutes

This course connects emotional intelligence strategies to the four key elements of customer engagement for improved patient satisfaction.

Meet Your Instructor

Tonya Miller, PT, DPT, PhD

Tonya Miller is a national speaker and founder of TYM Coaching. With more than 25 years of executive leadership experience and a PhD in leadership studies, Tonya combines real-world experience with academic expertise. From coaching frontline healthcare providers to educating others in her leadership academy, Tonya uniquely tailors her leadership coaching and educational programs to…

Read full bio

Chapters & Learning Objectives

Download Learning Objectives Download Learning Objectives

Enter your information to unlock the learning objectives.

Thank you!

Download the learning objectives for Emotional Intelligence Strategies for Improved Patient Satisfaction.

Download Learning Objectives

1. Emotional Intelligence Strategies

Emotional intelligence builds stronger relationships with customers. In this segment, we will review the definition of emotional intelligence, how to regulate your emotional temperature, and how to identify others’ emotional temperatures.

Sign up to get free evidence-based articles, exclusive discounts, and insights from industry-leaders.

Join our newsletter to get the latest updates delivered straight to your inbox.

MedBridge blog posts and emails

Request a Demo

For groups of 5 or more, request a demo to learn about our solution and pricing for your organization. For other questions or support, visit our contact page.