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NA: Elder Abuse Assessment & Interventions

presented by Kristen L. Mauk, PhD, DNP, RN, CRRN, GCNS-BC, GNP-BC, FARN, FAAN

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Target Audience:

Disclosure Statement:

Financial— Kris Mauk receives compensation from MedBridge for the production of this course. There are no other relevant financial relationships.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

Accreditation Check:

Elder abuse and mistreatment is a growing problem in our aging society, but goes largely unreported. Nursing assistants (NAs) are key members of the team in identifying possible abuse situations. This course provides NAs working in various settings with the tools to recognize potential abuse, know what to report to the nurse, how to handle challenging situations with patients and families when abuse is suspected, and ways to be proactive in preventing elder mistreatment.

Meet Your Instructor


Dr. Mauk has been a professor of nursing for many years. Prior to moving to Colorado, she was a professor of nursing at a large private university in Indiana for nearly 25 years, and there she held the first Kreft Endowed Chair for the Advancement of Nursing Science, a position dedicated to gerontological nursing. She…

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Chapters & Learning Objectives

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1. Assessing for Abuse or Mistreatment

This chapter focuses on recognizing potential abuse situations and knowing what to report to the nurse or supervisor. Clues of abuse are discussed, along with how to recognize signs and symptoms. Reporting critical information is a focus.

2. Interventions for Nursing Assistants

This chapter focuses on how to handle challenging situations in which elder abuse is suspected. Strategies for the NA to use are described, including techniques for diffusing difficult situations, such as using appropriate communication, recognizing escalating negative behaviors in body language, and talking to both the possible victim as well as the probable perpetrator.

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