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Combining powerful digital patient care tools with the highest quality education, MedBridge is committed to making healthcare better for both providers and patients. Organizations across the care continuum use MedBridge to provide an enriched, digitally enabled experience that engages patients while streamlining and simplifying care. Designed with over a decade of insight from more than 300,000 clinicians and 25 million patients, MedBridge has helped thousands of organizations realize better patient outcomes.
Courses with MedBridge Team
Browse Course CatalogWhat Is Digital Care?
Presented by MedBridge Team
What Is Digital Care?
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Discover the world of digital healthcare and how it's transforming the field of rehabilitation. This comprehensive course unveils the potential of digital tools to not only elevate patient care but also create additional touchpoints that foster stronger connections between clinicians and patients. Through immersive real-world scenarios and practical insights, you'll gain a profound understanding of how digital care complements traditional patient interactions, equipping you with the skills and knowledge to navigate this transformative landscape effectively. Take the first step in embracing the future of healthcare by enrolling in this course today.
Strategies for Effective Digital Patient Engagement
Presented by MedBridge Team
Strategies for Effective Digital Patient Engagement
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We understand that patients often have reservations and concerns about adopting new digital care tools, so in this course, we will equip you with proven strategies to overcome these barriers effectively. Through real-life patient-clinician conversations, you'll witness firsthand how to address patient hesitations and tailor digital care solutions to individual needs, ensuring they actively participate in their healthcare journey. This course will help you seamlessly integrate digital tools into patient care, making it an integral part of the healthcare experience. By mastering these strategies, you'll empower your patients to embrace the advantages of digital care, leading to enhanced healthcare outcomes and a stronger patient-clinician relationship.
Increasing Patient Retention With MedBridge
Presented by Craig Phifer, PT, MHA and MedBridge Team
Increasing Patient Retention With MedBridge
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When patients drop off and don't complete their episodes of care, their outcomes suffer and our clinics lose potential revenue. To help you retain more patients, MedBridge has partnered with Craig Phifer, PT, MHA, in creating a series of courses to help your staff develop the skills needed to reduce patient drop-off and improve care outcomes. This course, designed for managers and leaders, will walk you through all the necessary steps to running a successful program to improve patient communication skills and increase patient retention.
Getting Started with MedBridge Courses and Certificates
Presented by MedBridge Team
Getting Started with MedBridge Courses and Certificates
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This course will provide learners with the foundational knowledge needed to successfully navigate the MedBridge Continuing Education Library. Basic competencies, such as searching for content, completing courses and downloading CEU certificates will be covered.
Estimated time to complete this course: 15 Minutes
Getting Started With MedBridge’s Org Management Tools
Presented by MedBridge Team
Getting Started With MedBridge’s Org Management Tools
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Video runtime: 10 minutes
This course will provide new MedBridge users with the foundational knowledge to successfully navigate MedBridge's Org Management tools. Upon completion of this course, users will know how to add and remove subscriptions, update user and clinic information, monitor user activity, and more. For more information on how to get the most of your MedBridge subscription, visit our Help and Resource Center.
This course will provide new MedBridge users with the foundational knowledge to successfully navigate MedBridge's Org Management tools. Upon completion of this course, users will know how to add and remove subscriptions, update user and clinic information, monitor user activity, and more. For more information on how to get the most of your MedBridge subscription, visit our Help and Resource Center.
Getting Started With the MedBridge HEP for HEP Lite Users
Presented by MedBridge Team
Getting Started With the MedBridge HEP for HEP Lite Users
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Video runtime: 24 minutes
This certification course will provide learners with the foundational knowledge to successfully navigate the MedBridge HEP Builder tool in order to build effective MedBridge Home Exercise Programs for their patients. Basic competencies, such as searching for exercises and building home exercise programs will be covered. This course will also provide instruction on how to upload your own exercises and patient education content. Information about how to build, edit, and assign HEP Templates will also be covered. The final segment will focus on MedBridge GO and how to help your patients download the app and access their home exercise program.
This course focuses on the features and functionalities of HEP Lite. For training on HEP Plus or EMR-integrated versions of the MedBridge HEP, head to the Help & Resources section of our course catalog. For more information, contact your MedBridge administrator.
This certification course will provide learners with the foundational knowledge to successfully navigate the MedBridge HEP Builder tool in order to build effective MedBridge Home Exercise Programs for their patients. Basic competencies, such as searching for exercises and building home exercise programs will be covered. This course will also provide instruction on how to upload your own exercises and patient education content. Information about how to build, edit, and assign HEP Templates will also be covered. The final segment will focus on MedBridge GO and how to help your patients download the app and access their home exercise program.
This course focuses on the features and functionalities of HEP Lite. For training on HEP Plus or EMR-integrated versions of the MedBridge HEP, head to the Help & Resources section of our course catalog. For more information, contact your MedBridge administrator.
Getting Started With the MedBridge Home Exercise Program
Presented by MedBridge Team
Getting Started With the MedBridge Home Exercise Program
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and patient education—anytime, anywhere—with video instruction from
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Video runtime: 30 minutes
This certification course will provide learners with the foundational knowledge to successfully navigate the MedBridge HEP Builder tool in order to build effective MedBridge Home Exercise Programs for their patients. Basic competencies, such as searching for exercises and building home exercise programs will be covered. This course will also provide instruction on how to upload your own exercises and patient education content. Information about how to build, edit, and assign HEP Templates will also be covered. The final segment will focus on MedBridge GO and how to help your patients download the app and access their home exercise program.
For training on HEP Lite or EMR-integrated versions of the MedBridge HEP, head to the Help & Resources section of our course catalog. For more information, contact your MedBridge administrator.
This certification course will provide learners with the foundational knowledge to successfully navigate the MedBridge HEP Builder tool in order to build effective MedBridge Home Exercise Programs for their patients. Basic competencies, such as searching for exercises and building home exercise programs will be covered. This course will also provide instruction on how to upload your own exercises and patient education content. Information about how to build, edit, and assign HEP Templates will also be covered. The final segment will focus on MedBridge GO and how to help your patients download the app and access their home exercise program.
For training on HEP Lite or EMR-integrated versions of the MedBridge HEP, head to the Help & Resources section of our course catalog. For more information, contact your MedBridge administrator.
Getting Started With MedBridge’s Learning Management System for MedBridge Administrators
Presented by MedBridge Team
Getting Started With MedBridge’s Learning Management System for MedBridge Administrators
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Video Runtime: 20 Minutes
With MedBridge's Learning Management System, you can help to boost staff onboarding, training, and retention at your organization. Our LMS helps you standardize development and clinical training with an intuitive, easy-to-use platform. In this short course, we'll walk you through how to use the MedBridge LMS, including building Knowledge Tracks, assigning them to your staff, and monitoring compliance with reports.
Please note: this course is designed for MedBridge Administrators. If you are not a MedBridge Administrator, you may not have access to these features. For more information, contact MedBridge support.
With MedBridge's Learning Management System, you can help to boost staff onboarding, training, and retention at your organization. Our LMS helps you standardize development and clinical training with an intuitive, easy-to-use platform. In this short course, we'll walk you through how to use the MedBridge LMS, including building Knowledge Tracks, assigning them to your staff, and monitoring compliance with reports.
Please note: this course is designed for MedBridge Administrators. If you are not a MedBridge Administrator, you may not have access to these features. For more information, contact MedBridge support.
Effective Use of Body Language
Presented by MedBridge Team
Effective Use of Body Language
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Video Runtime: 2 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Effective Use of Body Language is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Effective Use of Body Language is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Meaningful Apologies
Presented by MedBridge Team
Meaningful Apologies
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Video Runtime: 3 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Meaningful Apologies is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Meaningful Apologies is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Talking About Insurance and Payments
Presented by MedBridge Team
Talking About Insurance and Payments
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Video Runtime: 2 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Talking About Insurance and Payments is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Talking About Insurance and Payments is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Dealing With Angry Patients
Presented by MedBridge Team
Dealing With Angry Patients
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Video Runtime: 3 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Dealing With Angry Patients is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Dealing With Angry Patients is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Phone Etiquette
Presented by MedBridge Team
Phone Etiquette
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Video Runtime: 2 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Phone Etiquette is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Phone Etiquette is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Setting Expectations for Wait Times
Presented by MedBridge Team
Setting Expectations for Wait Times
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Video Runtime: 2 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Setting Expectations for Wait Times is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Setting Expectations for Wait Times is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Using the Teach-Back Method
Presented by MedBridge Team
Using the Teach-Back Method
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Video Runtime: 2 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Using the Teach-Back Method is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Using the Teach-Back Method is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Setting Professional Boundaries
Presented by MedBridge Team
Setting Professional Boundaries
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Video Runtime: 2 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Setting Professional Boundaries is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Setting Professional Boundaries is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Lifestyle Discussions and Motivational Interviewing
Presented by MedBridge Team
Lifestyle Discussions and Motivational Interviewing
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Video Runtime: 2 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Lifestyle Discussions and Motivational Interviewing is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Lifestyle Discussions and Motivational Interviewing is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Creating a Welcoming Waiting Room
Presented by MedBridge Team
Creating a Welcoming Waiting Room
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Video Runtime: 2 Minutes
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Creating a Welcoming Waiting Room is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Patients with better care experiences have better health outcomes. In addition, staff and clinics thrive when the patients they treat experience high degrees of satisfaction. Creating a Welcoming Waiting Room is part of a series of Patient Experience "Booster Shots" designed to provide health care workers with the tactical skills they need to navigate day-to day patient interactions, from the mundane (but still impactful) to the challenging. Why are these called "Booster Shots"? These courses are short and tactical and can be used to set baseline expectations for providing a positive patient experience, to reinforce and sustain learning with regular reminders, or to remediate pain points with targeted education.
Increasing Efficiency with HEP Templates
Presented by MedBridge Team
Increasing Efficiency with HEP Templates
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Video Runtime: 2 minutes
Looking for ways to make working with your patients more efficient? In this short video, we'll share tips for incorporating templates into your home exercise program delivery. By following these tips, you'll be able to build the program your patient needs more quickly and share your expertise with with them more efficiently.
Looking for ways to make working with your patients more efficient? In this short video, we'll share tips for incorporating templates into your home exercise program delivery. By following these tips, you'll be able to build the program your patient needs more quickly and share your expertise with with them more efficiently.
Getting Started with MedBridge Telehealth
Presented by MedBridge Team
Getting Started with MedBridge Telehealth
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Video Runtime: 10 Minutes
This course will provide learners with the foundational knowledge needed to successfully incorporate MedBridge Telehealth Virtual Visits into their care. Basic competencies, such as connecting with your patients and and building home exercise programs during a call will be covered.
This course will provide learners with the foundational knowledge needed to successfully incorporate MedBridge Telehealth Virtual Visits into their care. Basic competencies, such as connecting with your patients and and building home exercise programs during a call will be covered.
Getting Started With Remote Therapeutic Monitoring
Presented by MedBridge Team
Getting Started With Remote Therapeutic Monitoring
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Video Runtime: 15 minutes
When you provide a home program to your patients digitally and monitor them remotely, you can better inform your clinical decision-making, strengthen the therapeutic relationship, and improve patient outcomes. In this short course, you'll learn about the benefits of providing care digitally with MedBridge. Then, you'll learn how to use MedBridge to monitor your patients remotely and help them achieve their goals.
Please note: Our Remote Therapeutic Monitoring Solution is only available for organizations with Enterprise subscriptions using HEP. To turn this feature on or upgrade your organization's subscription, please contact your Customer Success Manager or request a demo.
When you provide a home program to your patients digitally and monitor them remotely, you can better inform your clinical decision-making, strengthen the therapeutic relationship, and improve patient outcomes. In this short course, you'll learn about the benefits of providing care digitally with MedBridge. Then, you'll learn how to use MedBridge to monitor your patients remotely and help them achieve their goals.
Please note: Our Remote Therapeutic Monitoring Solution is only available for organizations with Enterprise subscriptions using HEP. To turn this feature on or upgrade your organization's subscription, please contact your Customer Success Manager or request a demo.
Getting Started With the MedBridge Skills and Competency Manager
Presented by MedBridge Team
Getting Started With the MedBridge Skills and Competency Manager
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Video Runtime: 15 minutes
With the MedBridge Skills and Competency Manager, you can prepare new hires for the field faster with a customized training program focused on identified skill gaps. In this short course, you'll learn how to use the Skills and Competency Manager to create checklists and assign them to your staff.
Please note: The Skills and Competency is only available for organizations with Enterprise subscriptions. If you're interested in enabling this feature, please contact your Customer Success Manager or request a demo.
With the MedBridge Skills and Competency Manager, you can prepare new hires for the field faster with a customized training program focused on identified skill gaps. In this short course, you'll learn how to use the Skills and Competency Manager to create checklists and assign them to your staff.
Please note: The Skills and Competency is only available for organizations with Enterprise subscriptions. If you're interested in enabling this feature, please contact your Customer Success Manager or request a demo.
Upgrading the MedBridge HEP
Presented by MedBridge Team
Upgrading the MedBridge HEP
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When you upgrade from HEP Lite to the full version of MedBridge's digital patient care solution, you unlock a number of features that will make patient management even easier, including patient messaging and adherence tracking to better engage your patients. Learn about all the new features you have access to here.
Getting Started With RTM for In-Person Clinicians
Presented by MedBridge Team
Getting Started With RTM for In-Person Clinicians
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Video Runtime: 15 minutes
When you provide a home program to your patients digitally and monitor them remotely, you can better inform your clinical decision-making, strengthen the therapeutic relationship, and improve patient outcomes. In this short course, you'll learn how the MedBridge Remote Therapeutic Monitoring solution works. As an in-person clinician, you'll primarily be responsible for enrolling patients in RTM, and this course will show you how to do that.
Please note: Our Remote Therapeutic Monitoring Solution is only available for organizations with Enterprise subscriptions using HEP. To turn this feature on or upgrade your organization's subscription, please contact your Customer Success Manager or request a demo.
When you provide a home program to your patients digitally and monitor them remotely, you can better inform your clinical decision-making, strengthen the therapeutic relationship, and improve patient outcomes. In this short course, you'll learn how the MedBridge Remote Therapeutic Monitoring solution works. As an in-person clinician, you'll primarily be responsible for enrolling patients in RTM, and this course will show you how to do that.
Please note: Our Remote Therapeutic Monitoring Solution is only available for organizations with Enterprise subscriptions using HEP. To turn this feature on or upgrade your organization's subscription, please contact your Customer Success Manager or request a demo.
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