You are now viewing our public site. Back to Dashboard

Aide Skills: Communication

presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Accrediting Body:

Target Audience:

Levels:
Disclosure Statement:

Financial: Amy Shortall-Cardillo is an employee at Concordia Visiting Nurses. She receives compensation from MedBridge for this course. There is no financial interest beyond the production of this course.

Nonfinancial: Amy Shortall-Cardillo has no competing nonfinancial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

Accreditation Check:
Video Runtime: 14 Minutes

Efficient and effective communication with the patient, family, caregivers, and care team is paramount in safe patient care. Aides play a very important role in the care of patients and need to understand and apply therapeutic communication techniques to be effective communicators and build trust with patients and all those involved in patient care. This course will review therapeutic communication concepts, such as the cycle of communication, the components of communication, and the benefits of good communication. This course will also provide examples of proper therapeutic communication.

Meet Your Instructor

Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Amy Shortall-Cardillo is the director of compliance and education at Concordia Community Support Services in Cabot, Pennsylvania. In this role, she is responsible for the quality, compliance, and education programs for multiple home health, hospice, and private duty agencies. Amy ensures that each agency is working effectively toward achieving agency goals in accordance with the…

Read full bio

Chapters & Learning Objectives

Download Learning Objectives Download Learning Objectives

Enter your information to unlock the learning objectives.

Thank you!

Download the learning objectives for Aide Skills: Communication.

Download Learning Objectives

1. Communicating and Reporting Clinical Information

This chapter describes the importance of communication and various techniques to communicate appropriately to all involved in a patient’s care.

Sign up to get free evidence-based articles, exclusive discounts, and insights from industry-leaders.

Join our newsletter to get the latest updates delivered straight to your inbox.

MedBridge blog posts and emails

Request a Demo

For groups of 5 or more, request a demo to learn about our solution and pricing for your organization. For other questions or support, visit our contact page.