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    31 Courses

Amy Shortall-Cardillo

MSN, RN, COS-C, WCC

Amy Shortall-Cardillo is the director of compliance and education at Concordia Community Support Services in Cabot, Pennsylvania. In this role, she is responsible for the quality, compliance, and education programs for multiple home health, hospice, and private duty agencies. Amy ensures that each agency is working effectively toward achieving agency goals in accordance with the organization's philosophy, policies, mission, and vision.

Amy has been a registered nurse since 1998, when she graduated with a Bachelor of Science in Nursing degree from Indiana University of Pennsylvania. Amy received her Master of Science in Nursing Executive Leadership degree from Purdue University Global in 2018. Her clinical background includes a wide range of nursing experience, including pediatrics, cardiology, transplant, trauma, vascular surgery, bariatric surgery, home health, hospice, virtual care management, leadership, and quality assurance and performance improvement. She also has vast experience in creating and implementing training and orientation programs for various entities that meet regulatory requirements for nurses, aides, and therapists.

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Specimen Collection—Stool

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Specimen Collection—Stool

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Total Course Timing: 23 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for stool specimen collection.

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Specimen Collection—Sputum

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Specimen Collection—Sputum

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Total Course Timing: 23 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for sputum specimen collection.

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Application of Hydrocolloid Dressing

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Application of Hydrocolloid Dressing

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Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for the application of hydrocolloid dressing.

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Application of Hydrogel Dressing

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Application of Hydrogel Dressing

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Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for the application of hydrogel dressing.

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Application of Transparent Dressing

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Application of Transparent Dressing

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Total Course Timing: 23 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for the application of transparent dressing.

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Assessment—Weight Measurement

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Assessment—Weight Measurement

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Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for weight assessment.

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Pulse Oximetry

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Pulse Oximetry

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Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for pulse oximetry.

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Use of a Hoyer/Hydraulic Lift

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Use of a Hoyer/Hydraulic Lift

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Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for the use of a Hoyer/hydraulic lift.

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Wound Care—Odor Management

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Wound Care—Odor Management

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Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for odor management in wound care.

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Specimen Collection—Urine

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Specimen Collection—Urine

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Total Course Timing: 27 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for nose and throat specimen collection.

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Blood and Body Fluid Spills

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Blood and Body Fluid Spills

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Total Course Timing: 23 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for blood and body fluid spills.

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Assessment of Home Safety for Patient and Family

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Assessment of Home Safety for Patient and Family

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for the assessment of patient and family home safety.

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Home Safety for Staff

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Home Safety for Staff

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Total Course Timing: 28 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for home safety for staff.

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Medical Equipment—Cleaning and Disinfecting

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Medical Equipment—Cleaning and Disinfecting

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Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for cleaning and disinfecting medical equipment.

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Specimen Collection—Wound Culture Collection

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Specimen Collection—Wound Culture Collection

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Total Course Timing: 24 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for wound culture collection.

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Specimen Collection—Nose and Throat

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Specimen Collection—Nose and Throat

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Total Course Timing: 25 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for nose and throat specimen collection.

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Blood Pressure Measurement Education—Upper and Lower Extremity

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC and Review Board: Clinical Procedure Manual

Blood Pressure Measurement Education—Upper and Lower Extremity

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Total Course Timing: 28 Minutes

This course will cover the proper procedure as well as patient education, documentation guidelines, and care considerations for blood pressure measurement of the upper and lower extremities.

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Vital Signs: Respiratory Rate

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Vital Signs: Respiratory Rate

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Video Runtime: 3 Minutes

Respiratory rate is a fundamental vital sign skill that is used to monitor various conditions being addressed in home healthcare. This is an assessment of breathing status that includes observations of the rate, depth, and pattern of breathing of the patient.

In this training, we'll review the equipment and procedures for assessing a patient's respiratory rate. This course includes

o Video demonstrations of procedures
o Downloadable procedure guide PDFs
o Tips and best practices for performing these procedures in the home

It is important to observe both inspiration, or breathing air into the body, and expiration, pushing old air out of the body. This skill applies to all home health staff, including nurses, aides, and therapists.

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Vital Signs: Pulses

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Vital Signs: Pulses

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Video Runtime: 2 Minutes

Pulse rate is a fundamental vital sign that is used to monitor various conditions being addressed in home healthcare. Knowing how to measure the pulse and recognize when the pulse rate is outside acceptable parameters or does not have a regular rhythm is an important skill to master. In this training, we'll review the equipment and procedures for checking a patient's pulse. This course includes

o Video demonstrations of procedures
o Downloadable procedure guide PDFs
o Tips and best practices for performing these procedures

The pulse measurement is an assessment of the heart rate (how fast or slow the heart is beating) and the rhythm. This skill applies to all home health staff, including nurses, aides, and therapists. Checking the patient's pulse is necessary for most home health patients, and aides will perform this assessment when it is listed on the aide's plan of care.

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Vital Signs: Temperature

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Vital Signs: Temperature

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Video Runtime: 7 Minutes

Temperature is a fundamental vital sign that is used to monitor various conditions that can be addressed in home healthcare. Failure to obtain an accurate temperature can result in improper treatment. The purpose of measuring body temperature is to obtain an average temperature of the core body tissues. In this training, we'll review the equipment and procedures for assessing patient temperature. This course includes

o Video demonstrations of procedures
o Downloadable procedure guide PDFs
o Tips and best practices for performing this procedure

This skill applies to all home health staff, including nurses, aides, and therapists. It is necessary for most home health patients, and aides will perform this assessment when it is listed on the aide's plan of care.

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Aide Skills: Tub Bath and Shampooing

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Tub Bath and Shampooing

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Video Runtime: 7 Minutes

Skin functions as a barrier against harmful components and dehydration of the body. Bathing is an important task that protects the skin. Bathing and shampooing hair remove sweat, oil, dirt, and bacteria from the patient's skin and hair; stimulate circulation; and provide patients with a refreshed and relaxed feeling. Bathing also provides an opportunity to assess the patient's skin condition and any abnormalities. There are multiple methods in which a patient can be bathed, including bed bath, tub bath, sponge bath, and showering. The method used is based on the patient's ability and the written plan of care. This course will provide the home health aide with the basic techniques of proper bathing and shampooing hair in the tub.

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Aide Skills: Sponge Bath and Shampooing

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Sponge Bath and Shampooing

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 6 Minutes

Skin functions as a barrier against harmful components and dehydration of the body. Bathing is an important task that protects the skin. Bathing and shampooing hair remove sweat, oil, dirt, and bacteria from the patient's skin and hair; stimulate circulation; and provide patients with a refreshed and relaxed feeling. Bathing also provides an opportunity to assess the patient's skin condition and any abnormalities. There are multiple methods in which a patient can be bathed, including bed bath, tub bath, sponge bath, and showering. The method used is based on the patient's ability and the written plan of care. This course will provide the home health aide with the basic techniques of proper sponge bathing and shampooing hair.

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Aide Skills: Shower and Shampooing

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Shower and Shampooing

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 8 Minutes

Skin functions as a barrier against harmful components and dehydration of the body. Bathing is an important task that protects the skin. Bathing and shampooing hair remove sweat, oil, dirt, and bacteria from the patient's skin and hair; stimulate circulation; and provide patients with a refreshed and relaxed feeling. Bathing also provides an opportunity to assess the patient's skin condition and any abnormalities. There are multiple methods in which a patient can be bathed, including bed bath, tub bath, sponge bath, and showering. The method used is based on the patient's ability and the written plan of care. This course will provide the home health aide with the basic techniques of proper bathing and shampooing hair in the shower.

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Aide Skills: Oral Hygiene

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Oral Hygiene

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Video Runtime: 7 Minutes

Effective and routine oral care is necessary for maintaining the health of a patient's mouth as well as their overall health. Oral hygiene is preventive care and is linked to the health of the whole body. Training is essential in the oral hygiene tasks of assessing the mouth, brushing the teeth and dentures, flossing, rinsing, and using mouthwash. This course will provide the home health aide with the basic concepts of proper oral hygiene and review the proper techniques for providing oral care to patients in home health.

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Aide Skills: Nail and Skin Care

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Nail and Skin Care

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 6 Minutes

Nail and skin care should be a part of a patient's daily hygiene routine, and nail and skin assessment should be performed with the bath. Special care should be taken to help prevent infection, odors, pain, or skin breakdown. One of the most important skills that any home health aide must have is the ability to help with special skin and nail care needs and report changes. Training is essential in tasks involving nail and skin care to monitor for issues or prevent further injury. This course will provide the home health aide with the basic concepts of proper nail and skin care for the home health patient.

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Aide Skills: Communication

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Communication

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Video Runtime: 14 Minutes

Efficient and effective communication with the patient, family, caregivers, and care team is paramount in safe patient care. Aides play a very important role in the care of patients and need to understand and apply therapeutic communication techniques to be effective communicators and build trust with patients and all those involved in patient care. This course will review therapeutic communication concepts, such as the cycle of communication, the components of communication, and the benefits of good communication. This course will also provide examples of proper therapeutic communication.

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Aide Skills: Bed Bath and Shampooing

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Bed Bath and Shampooing

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 8 Minutes

Skin functions as a barrier against harmful components and dehydration of the body. Bathing is an important task that protects the skin. Bathing and shampooing hair remove sweat, oil, dirt, and bacteria from the patient's skin and hair; stimulate circulation; and provide patients with a refreshed and relaxed feeling. Bathing also provides an opportunity to assess the patient's skin condition and any abnormalities. There are multiple methods in which a patient can be bathed, including bed bath, tub bath, sponge bath, and showering. The method used is based on the patient's ability and the written plan of care. This course will provide the home health aide with the basic techniques for providing a bed bath and shampooing hair.

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Aide Skills: Toileting

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Toileting

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 10 Minutes

Elimination is the regulation, control, and removal of by-products and wastes from the body, including urine and feces. There can be issues with elimination, such as incontinence, constipation, or diarrhea. These can all lead to serious complications for the home health patient. Toileting is the act of urinating or eliminating feces. There are various methods of toileting, which include using a toilet, bedside commode, bedpan, urinal, or catheter. Knowing when and how to safely toilet a patient with one of these methods is important for the patient's safety.

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Aide Skills: Nutrition

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Nutrition

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 14 Minutes

Nutrition and adequate fluid intake are essential for health and well-being. For the older population, adequate food and drink can aid recovery from illness, surgery, and wounds. Good nutrition also helps older adults remain independent and strong and can reduce or prevent hospitalization. Nutrition is about a eating a healthy, balanced diet so that the body gets the nutrients it needs to sustain life. Many older patients do not have adequate nutrition or fluid intake. The role of the aide is to monitor patients for signs of nutritional issues and ensure that they have enough to eat and drink.

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Aide Skills: Changes in Skin

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Changes in Skin

Subscribe now, and access clinical education and patient education—anytime, anywhere—with video instruction from recognized industry experts.
Video Runtime: 7 Minutes

Skin is the largest organ of the body and has several critical functions. These functions help to maintain the health of the body, so maintaining skin integrity is of paramount importance. Skin integrity refers to skin health, and an issue with integrity may mean that skin is damaged, vulnerable to injury, or unable to heal normally. This course reviews the purpose of the skin, what skin issues can be found in the home health population, when and what to report in regard to skin integrity, and how to prevent further breakdown. Identifying skin issues, reporting them immediately, and helping to prevent further issues are important skills for the home health aide to master.

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Aide Skills: Ambulation

Presented by Amy Shortall-Cardillo, MSN, RN, COS-C, WCC

Aide Skills: Ambulation

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Video Runtime: 7 Minutes

Falls are a major source of injury for older patients in the home and are one of the top reasons older adults are admitted to hospitals. Fall prevention is key for the safety of home health patients. Ambulation is the act of walking, with or without an assistive device. There are various assistive devices and ambulation techniques to promote safety and a feeling of independence for home health patients. The aide must understand these supports and techniques and be able to apply them in their daily practice to keep their patients safe.

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