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Essential Elements of Clinical Supervision

presented by Kim Corral, RN, BSN, MA Ed, COS-C and Tina Marrelli, MSN, MA, RN, FAAN

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Disclosure Statement:

Financial: Tina Marrelli is an employee and share holder of Marrelli and Assoc. Inc, with book sales. Tina Marrelli is  a share holder with book sales of Innovative Caregiving Solutions LLC. Tina Marrelli is an author who receives book royalties from Sigma Theta Tau International Publishing. Tina Marrelli receives compensation from MedBridge for this course. Kim Corral is an employee and share holder of Chelta, Inc  Kim Corral receives compensation from MedBridge for this course. For both instructors there are no financial interests beyond the production of this course.
Non-Financial: Tina Marrelli and Kim Corral have no competing non-financial interests or relationships with regard to the content presented in this course.

Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.

MedBridge is committed to accessibility for all of our subscribers. If you are in need of a disability-related accommodation, please contact [email protected]. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

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Video Runtime: 51 Minutes; Learning Assessment Time: 24 Minutes

This course addresses the important and multifaceted roles that comprise the clinical manager or supervisor. Though the terms, titles and purview may vary from organization to organization, there is a discrete set of skills that can help the clinical supervisor (CS) be successful in this role. Whether supervising aides, a group of patients and their care plans, or other care models, the CS plays a pivotal role that helps achieve the organizations mission, as well as quality, safety and any number of metrics. The skills needed, effective communications, role playing and coaching and counseling for success will be addressed. Help your team members become proficient in their role--that of the clinician supervisor. This course is a continuation from Fundamentals of Clinical Supervision and the fourth course in a four-part series on clinical management and supervision.

Meet Your Instructors

Kim Corral, RN, BSN, MA Ed, COS-C

Kim is a registered nurse with a master's degree in education and more than 30 years of home health experience. She is an experienced leader in home health care, having held both clinical and operational positions at regional and national levels for large corporate home health organizations. She brings a passion for providing the clinical…

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Tina Marrelli, MSN, MA, RN, FAAN

Tina Marrelli is the president of Marrelli and Associates, Inc., a publishing and consulting firm working in home care for more than 30 years. Tina is the author of 13 books, including the Handbook of Home Health Standards: Quality, Documentation, and Reimbursement (6th edition, 2018). Other books include A Guide for Caregiving: What's Next? Planning…

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Chapters & Learning Objectives

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1. Introduction to Organizational/Operational Management

This chapter addresses supervisory, organizational and management skills and the experience needed for success. Whether contacting a physician about a patient change in condition as reported by an aide and assessed by the supervisor or counseling an aide about documentation, the supervisor’s days are variable based on patient and organizational need. This chapter provides information about management, the organizational chart and “where” the clinical supervisor fits in. Communications with leaders/management and with peer team members, aides and agency support staff are also discussed. Clinical supervisors and managers have a role in customer service and the patient family/experience, but all clinical team members represents the face of the organization with every visit when assessing the plan of care. This chapter provides an example of a home visit with practical follow-up for areas identified needing improvement.

2. Pulling it all Together: Excellence in Action

The first three chapters laid the foundation for success in the clinical supervisor role. This chapter highlights a sample day in the life of a clinical supervisor. This “day in the life” includes meeting consideration, processing workflow, daily oversight, sample organization metrics, follow-up e.g. on call, changes in condition, employee call offs, case-conferencing, and more! In addition, an interactive vignette of a clinical supervisor’s daily routine is presented and reviewed. A second vignette presents a joint visit with lessons learned. This chapter provides a roadmap to help organizations apply information presented to support and standardize their performance improvement initiatives related to the important role of the clinical supervisor.

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