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presented by Tonya Miller, PT, DPT, PhD
Financial: Tonya Miller is the owner of and a consultant for TYM Coaching.
Nonfinancial: Tonya Miller has no competing nonfinancial interests or relationships with regard to the content presented in this course.
Satisfactory completion requirements: All disciplines must complete learning assessments to be awarded credit, no minimum score required unless otherwise specified within the course.
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Tonya Miller, PT, DPT, PhD
Tonya Miller is a national speaker and founder of TYM Coaching. With more than 25 years of executive leadership experience and a PhD in leadership studies, Tonya combines real-world experience with academic expertise. From coaching frontline healthcare providers to educating others in her leadership academy, Tonya uniquely tailors her leadership coaching and educational programs to…
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1. Conflict Resolution
In this segment, we will review the different approaches to conflict resolution and how conflict resolution skills support excellent customer service in healthcare.
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