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Linda M. Shell, DNP, MA, BSN, RN, DNS-CT

Linda M. Shell Instructor Bio:

Dr. Linda Shell is an advanced practice nurse, consultant, and educator with a passion for developing leaders, delivering quality care, and challenging the status quo of long-term care. As principal of lindashell.com, she collaborates with organizations across the country on education, leadership development, post-COVID recovery, workforce challenges, dementia programming, and sleep improvement.

Dr. Shell currently serves as the president of the board of the American Association of Post-Acute Nursing Education. She has also served on the boards of LeadingAge of Minnesota and the Minnesota Gerontological Society. She has been instrumental in the development and delivery of numerous leadership programs across the country, including Minnesota LeadingAge Leadership Academy and Volunteers of America Leadership University. She also serves as adjunct professor of nursing at Bethel University in St. Paul, Minnesota.

As author of the proprietary, evidence-based SurTHRIVE Leadership learning platform, she has touched the lives of thousands of leaders through numerous keynotes and local, state, and national workshops, seminars, and conferences. She is known for her engaging and inspirational style. She can be contacted at [email protected]


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Linda M. Shell's Continuing Education Courses

SurThriveLeadership: Becoming a SurTHRIVELeader

SurThriveLeadership: Becoming a SurTHRIVELeader

The health care environment is rapidly changing, resulting in a challenging and tumultuous work environment. To navigate the ever-changing landscape, leaders must be resilient, allowing for flexibility and adaptability to new ideas and…

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SurThriveLeadership: Discovering Your Leadership DNA

SurThriveLeadership: Discovering Your Leadership DNA

"Leadership starts at the top" is a common theme heard particularly during challenging times, reflecting the critical role a leader plays in creating a positive work environment. To be effective, leaders must start with a realistic portraiture…

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SurThriveLeadership: Increasing Emotional Intelligence

SurThriveLeadership: Increasing Emotional Intelligence

The personality of a leader is formed through development of intellectual quotient (IQ) and emotional quotient (EQ), or emotional intelligence (EI). IQ is stable by adulthood but EQ is always in process. EQ impacts decision-making and…

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SurThriveLeadership: Engaging and Inspiring Others

SurThriveLeadership: Engaging and Inspiring Others

It is essential that leaders understand the role of leading others, since without followers, there is no leadership. The workforce of today is very different from that of previous generations and demands a higher level of leader. Leaders…

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SurThriveLeadership: Role of the Leader in Guiding Change

SurThriveLeadership: Role of the Leader in Guiding Change

Change happens within organizations at all levels, requiring leaders to be skilled in navigating the challenges of the change process. A variety of evidenced-based models exist that can be used to guide these organizational changes.…

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Employee First Culture and the Changing Workforce

Employee First Culture and the Changing Workforce

One of the impending challenges facing health care providers today is the need for quality staff. Increased regulations, decreased funding, smaller pools of employees for hire, and expanding job opportunities have had a significant impact…

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Developing an Employee First Culture Part 1: Getting a Great Start

Developing an Employee First Culture Part 1: Getting a Great Start

Employee First Culture is characterized by a working environment that is focused on a commitment to the well-being of staff and the building of relationships. Because of the trend toward person-centeredness and the focus on workforce…

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Developing an Employee First Culture Part 2: Achieving Great Outcomes

Developing an Employee First Culture Part 2: Achieving Great Outcomes

This course for all health care professionals in any setting is Part 2 of the series on developing an employee first culture. Creating an employee first culture is vital because residents/patients so tangibly experience the personal…

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Powerful Teams: The Engine That Drives the Organization

Powerful Teams: The Engine That Drives the Organization

Team building in the workplace has traditionally not been a priority for most organizations. With challenges in staffing turnover and retention, organizations have chosen to dedicate their valuable energies and resources to other areas…

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Building Powerful Teams

Building Powerful Teams

Effective teams have been shown to improve patient outcomes, boost employee morale, and increase job satisfaction. However, team building is not a simple one-time activity that can be done in advance of a specific project, but rather…

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The Impact of Effective Teams

The Impact of Effective Teams

Much of the work in health care organizations is done in teams--quality team, clinical team, leadership team, etc.--without the specific role and impact of these teams being defined. Most teams are expected to demonstrate significant…

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Leadership for Non-Managers Part 1: Overview of the Informal Role

Leadership for Non-Managers Part 1: Overview of the Informal Role

Video Runtime: 58 Minutes, Learning Assessments: 31 Minutes

An informal leader is a person within an organization who is viewed as someone that others listen to and follow due to their experience and reputation among peers.… Read More

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Leadership for Non-Managers Part 2: Navigating the Informal Role

Leadership for Non-Managers Part 2: Navigating the Informal Role

Video Runtime: 55 Minutes, Learning Assessments: 29 Minutes

An informal leader is a person within an organization who is viewed as someone that others listen to and follow due to the person's experience and reputation among… Read More

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The Art of Customer Service in Health Care

The Art of Customer Service in Health Care

Video Runtime: 17 Minutes

Excellent customer service is essential for positions that involve interactions with people. In the long-term setting, customer service goes beyond just good quality service; it involves creating… Read More

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Seven Steps of Effective People Management

Seven Steps of Effective People Management

Video Runtime: 19 Minutes

The work environment of health care has dramatically changed over the last few years, with increasing amounts of turnover and lower levels of employee engagement. This evolving workplace generates… Read More

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Alzheimer’s Disease and Related Disorders for Home Health Providers

Alzheimer’s Disease and Related Disorders for Home Health Providers

Video Runtime: 112 Minutes, Learning Assessments: 42 Minutes This training program has been approved by the Florida Department of Elder Affairs and is in compliance with Section 400.4785 (1)(f) FS. and rules 58A-8.001 and 58A.8.002,… Read More

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Alzheimer’s Disease and Related Disorders for Residential Care Providers

Alzheimer’s Disease and Related Disorders for Residential Care Providers

Video Runtime: 59 Minutes, Learning Assessments: 30 Minutes This training program has been approved by the Florida Department of Elder Affairs and is in compliance with Section 400.4785 (1)(f) FS. and rules 58A-8.001 and 58A.8.002,… Read More

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Residential Care Training for Alzheimer’s Disease and Related Disorders

Residential Care Training for Alzheimer’s Disease and Related Disorders

Video Runtime: 178 Minutes, Learning Assessments: 59 Minutes This training program has been approved by the Florida Department of Elder Affairs and is in compliance with Section 400.4785 (1)(f) FS. and rules 58A-8.001 and 58A.8.002,… Read More

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